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Fashion And You Complaints & Reviews

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Last updated Apr 29, 2023
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Fashion And You
Customer Service Contacts

Fashion And You Phone Numbers

Phone
+91 124 490 9400
81
86
+91 124 412 5000
33
58

Fashion And You Website

Fashion And You Head Office Address

Smile Campus, Plot Number 241, Udyog Vihar Phase 1
Gurgaon
Gurgaon District
Haryana
India
122016

Fashion And You reviews & complaints page 4

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M
Mujashari
from Bhimavaram, Andhra Pradesh
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Address:122016
Website:www.fashionandyou.com

I have ordered some 6 items of clothing. To date, i haven't received two items. Instead, they sent a hoody in place two ladies dresses. There is no phone number to contact them. When i wrote to them a ticket number is issued stating that their person will call in 24 hours. That's it. They did not call.

Only means of communication is email. When i wrote to them again, they just generated a ticket number and i am waiting for their call. Following are the two items which are not sent.

Net gown - 3xl / pink
Fulfilled on jan 27, 2018 other #[protected]
2094121 rs. 1, 799 1 rs. 1, 799
1 stop fashion white taffeta digitalprinted festivewear semi-stitched staight suit - white
Fulfilled on jan 27, 2018 other #[protected]
2114081 rs. 1, 154 1 rs. 1, 154

[protected]@rediffmail.com
Fashion And You customer support has been notified about the posted complaint.
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    S
    sachinkhari
    from New Delhi, Delhi
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    Address:Ghaziabad, Uttar Pradesh, 201009
    Website:www.fashionandyou.com

    I have booked mt order # [protected] on 13th feb 2018 but till date i have not received the product, after several followups they don't replying on mail and their customer care no's are also not working.

    They send me a false docket no to track the shipment, can any one help to bring my monety back or get the product which i booked
    Fashion & you is a fraud co.
    Dont buy any thing from here
    Fashion And You customer support has been notified about the posted complaint.
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      M
      mkrrish7
      from Delhi, Delhi
      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      Website:www.fashionandyou.com

      Fashion and you has not delivered any product against order no. [protected] still they are not returning my money.

      On 1 feb 2018 they replied me as per following still i am waiting for my money:

      "
      Dear mridul,

      Greetings of the day!

      Thank you for writing to us. We would like to inform you that the refund has been initiated from our end and the same would be processed within 5-7 working days.

      Please write back to us for any other clarifications.

      Regards,
      Team fashionandyou
      In order to write back to us, reply to this email only. Please do not send a new email to '[protected]@fashionandyou.com' as it becomes easy for us to track your details on same trail email and provide you with a speedy resolution. Jj

      On wed, 31 jan at 1:53 pm, mridul krishnam wrote:
      What is status of refund of money of order no. [protected].

      And please provide your customer phone no.

      On thu, 1/25/18, fashionandyou.com wrote:

      Subject: re: order no. [protected]
      To: [protected]@yahoo.com
      Date: thursday, january 25, 2018, 9:31 am

      Dear customer,

      Greetings of the
      Day!

      Thank you for writing to us. We apologize for
      The inconvenience caused to you. We have escalated the
      Matter to the concerned team and they are working to get the
      Matter resolved on priority.

      Kindly allow us some more time before we get
      The issue resolved for you. We seek your patience in
      This regards.

      Please write back to us for any
      Other clarifications.

      Regards,

      Team
      Fashionandyou

      In order to write back to us, reply to this
      Email only. Please do not send a new email to
      '[protected]@fashionandyou.com' as it becomes easy for
      Us to track your details on same trail email and provide you
      With a speedy resolution. Jj

      On
      Thu, 25 jan at 12:57 pm,
      Mridul krishnam wrote:

      Please canceled order (With order no [protected]) and refund my
      Money in my card account.

      It is 1 month form placing of order date.

      Sorry otherwise i have to go in consumer
      Forum agaist you.

      I don't want product

      Please refund money within 4 days time.

      I don't have time to regularly follow
      You.

      You can evaluate you delivery services at
      Your own hand.

      Sent from oppo
      Mail
      On 22 jan 2018 4:36
      Pm,"fashionandyou.com"
      Wrote:

      Dear mridul,

      Greetings of the
      Day!

      Thank you for writing to us. We apologize for
      The inconvenience caused to you. We have escalated the
      Matter to the concerned team and they are working to get the
      Matter resolved on priority.

      Kindly allow us some more time before we get
      The issue resolved for you. We seek your patience in
      This regards.

      Please write back to us for any
      Other clarifications.

      Regards,

      Team
      Fashionandyou

      In order to write back to us, reply to this
      Email only. Please do not send a new email to
      '[protected]@fashionandyou.com' as it becomes easy for
      Us to track your details on same trail email and provide you
      With a speedy resolution. Jj

      On
      Sat, 20 jan at 10:13 pm,
      Mridul krishnam wrote:

      My name is mridul krishnam

      Order placed on date 28/12/17

      But have got product please resolve.

      As in courier web page since 9/01/18 showing
      Same status.

      Are you want to delivered product? If not
      Possible then return my money

      Please indormed me

      Sent from oppo
      Mail

      44162:528108

      44369:528108"
      Feb 25, 2018
      Complaint marked as Resolved 
      Problem resolved. Thank you
      Fashion And You customer support has been notified about the posted complaint.
      Problem resolved. Thank you
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        M
        mkrrish7
        from Delhi, Delhi
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        Website:www.fashionandyou.com

        Want to return unsatisfied product and mailed regarding this but every time they sent only ticket no. But no action on this
        My order no. Is [protected]
        Following mail received: on 5th feb 2018
        "dear mridul,

        We would like to acknowledge that we have received your request and your ticket# is 44460. A support representative will review your request and send you a personal response. (Usually within 24 hours)

        Thank you for your patience.

        Regards,
        Team fashionandyou"

        Following items are not satisfactory according to my own view so please return these items.

        As i have already sent 2 mails regarding this problem and this is my 3rd mail and last mail to you.

        Next time i may take help of consumer forum and customer grievance cell for this problem and may see you in court.

        As on you website no customer care phone no. And with the help of other websites your customer care no. [protected] not reachable.

        Order no. #[protected]

        Sr. No. Product name price
        1. Georgette and silk saree with blouse - freesize / red, pink and beige/black ₹4699.00
        2. Georgette saree with blouse - freesize / pink and white/pink ₹5999.00

        Reason: above items does not meet expectations of fabric and comfort.

        So please start return of above item.

        As previous mailed and generated ticket no. 44340 for this order but now its more than 24 hours as per trailing mail

        Please provide customer care no.

        Please start returning as soon as possible.

        Thanking you

        Regards
        Mridul krishnam
        [protected]

        On fri, 2/2/18, fashionandyou.com wrote:

        Subject: ticket received - re: w. R. T. Order no. [protected] : for returning items
        To: [protected]@yahoo.com
        Date: friday, february 2, 2018, 2:34 pm

        Dear
        Mridul,

        We would
        Like to acknowledge that we have received your request and
        Your ticket# is 44413. A support representative will review
        Your request and send you a personal response. (Usually
        Within 24 hours)

        Thank you for your patience.

        Regards,
        Team
        Fashionandyou



        Please start for following items as per trailing mail.

        Order no. #[protected]

        Sr. No. Product name price
        1. Georgette and silk saree with blouse - freesize / red, pink and beige/black ₹4699.00
        2. Georgette saree with blouse - freesize / pink and white/pink ₹5999.00

        Reason: above items does not meet expectations of fabric and comfort.

        So please start return of above item.

        As previous mailed and generated ticket no. 44340 for this order but now its more than 24 hours as per trailing mail

        Please provide customer care no.

        Please start returning as soon as possible.

        Thanking you

        Regards
        Mridul krishnam
        [protected]


        On tue, 1/30/18, fashionandyou.com wrote:

        Subject: ticket received - w. R. T. Order no. [protected] : for returning items
        To: [protected]@yahoo.com
        Date: tuesday, january 30, 2018, 9:05 am

        Dear
        Mridul,

        We would
        Like to acknowledge that we have received your request and
        Your ticket# is 44340. A support representative will review
        Your request and send you a personal response. (Usually
        Within 24 hours)

        Thank you
        For your patience.

        Regards,
        Team
        Fashionandyou

        44340:528108

        On tue, 1/30/18, mridul krishnam wrote:

        Subject: w. R. T. Order no. [protected] : for returning items
        To: "fashion and you"
        Date: tuesday, january 30, 2018, 9:05 am

        Today i received
        Items w. R. T. Order no. [protected]

        Following item does not meet
        Expectations of fabric and comfort.

        So please start return of following
        Item.

        1: georgette and silk saree with blouse
        - freesize / red, pink and beige/black ₹4699.00 (Code: 1378743)

        2: georgette saree with blouse ₹5999.00 (Code: 1377974)

        Regards;

        Mridul krishnam

        [protected]

        Sent from oppo
        Mailon 28 jan
        2018 6:33 pm, testfay wrote:

        Items fulfilled

        Testfay

        Hello mridul krishnam

        This is to inform you that following items are fulfilled
        And have now been shipped.

        Product name

        Price

        Qty

        Georgette and silk saree with blouse -
        Freesize / red, pink and beige/black

        ₹4699.00

        1

        Georgette saree with blouse - freesize
        / pink and white/pink

        ₹5999.00

        1

        Regards

        Fashionandyou

        This is an auto generated email

        44413:528108
        Fashion And You customer support has been notified about the posted complaint.
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          V
          from Bengaluru, Karnataka
          Report
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          Website:www.fashionandyou.com

          For me fashion and you looks like a fraudulent web site because my order #[protected] placed on 16th january 2018 is not being supplied till date - the payment has been made in advance.
          The web site says order has been partially fulfilled on 31st jan 2018 however so far not received single item.
          There are no responses to the e-mail and no material received so far. So be careful while paying in advance to this shopping portal.
          Fashion And You customer support has been notified about the posted complaint.
          https://youtu.be/YtDpN0OuvqA

          company closed
          watch video
          Https://youtu.be/YtDpN0OuvqA
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            S
            Samaryq
            from Satana, Maharashtra
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            Website:www.fashionandyou.com

            I had ordered 33 products out of which only 31 were delivered. I had returned 7 products. And one order cancelled by seller. The reverse pickup of returned order was done on 24/10/2017 for order number[protected].
            The reverse pick up number was given as[protected]ecom express)

            I have been writing constantly to fashion and you regarding status of refund against my order. While it has been now more than 3 months since my return was picked, i haven't got any update regarding processing of my refund.

            The customer care nos. Aren't reachable. The only source of reaching them is through mails, multiple mails are written but no solution neither any response from there end.
            Every time I get a ticket number and computer generated messages only.
            I don't know what to do. The amount goes above 6000/-.
            Fashion And You customer support has been notified about the posted complaint.
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              C
              chilla_padmaja
              from Hyderabad, Telangana
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              Address:122016
              Website:www.fashionandyou.com

              I ordered a cotton saree (ORDER NO.#[protected] DATED Dec 26, 2017 and the amount, 1, 449 INR was pre-Paid. I received some wrong product which was not at all the one I ordered (received some old and crumpled Georgette saree). After repeated mails, finally, they arranged for return pick up through ecomexpress- no.[protected]. I returned the wrong product on[protected]. Since then they are not answering to any of my mails or calls and not refunding the amount I paid, i.e. 1449 INR. Ironically, I receive atleast 4 sale promotional mails from them, every day. There customer care number is of no use. one is not functioning and other is never answered. I feel cheated. I request the refund immediately.
              +1 photos
              Fashion And You customer support has been notified about the posted complaint.
              Feb 26, 2018
              Updated by chilla_padmaja
              Today I tried to contact their customer care [protected] repeatedly. only first time they answered and when I requested for processing the refund, the person who received the call stopped talking and there after he disconnected my every call..It is surprising how easily they are getting away with online fraud.
              Feb 19, 2020
              Updated by chilla_padmaja
              till date they have neither responded, not refunded. when there are so many complaints, I don't understand, why this fashion and you is allowed to continue
              I ordered several items worth 1784 on 18th Feb...after several mails, finally once they replied there is dalay. After that their site shows status as fulfilled.

              But no tracking details. I have written several mails but no reply.

              I tried calling[protected] but this no doesnt work
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                S
                singh_bil
                from Delhi, Delhi
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                Address:Gurgaon, Haryana, 122016
                Website:www.fashionandyou.com

                I faced sizing issues on my order no.-[protected] and written a mail on 19th jan 2018 to [protected]@fashionandyou.com, they have generated ticket number-44138 against the same. They have also confirmed via email that the products will be picked up within 5-6 working days on 25th jan 2018 then they will initiate refund in my account. But after several reminders they have not picked up these products and now they have stopped replying on my mails. Please advise and help me in getting my refund.
                Fashion And You customer support has been notified about the posted complaint.
                Mar 10, 2018
                Updated by singh_bil
                Can anybody help me with my complaint.
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                  N
                  nyati
                  from Mumbai, Maharashtra
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                  Address:Gurgaon, Haryana
                  Website:www.fashionandyou.com

                  I have ordered on salwar suit. The order recieved was different than the one shown on the website. Hence, i was placing a request to return the same. Since there was no response on the return request, i decided to return it from my end bearing the return cost of rs. 360. Post which i got an email from the customer care executive that they have arranged a pickup. I informed them that i already returned the product. Post that i have been droping emails to get the status of of my refund and the last email i got was on 25th jan, where in the support team mentioned that there are some technical issues and 10-12 days are needed to resolve the same. I have returned this order in the month of december 2017. I have been following up on the refund and there is no update yet. I havnt got any update yet and the worst part is gthe customer care number is fake and i have been unable to reach out to them through calls. Its really becoming a headache now. The amount stuck is rs. 6, 257/-. Kindly do the needful at the earliest.
                  Fashion And You customer support has been notified about the posted complaint.
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                    M
                    mayankm2010
                    from Meerut, Uttar Pradesh
                    Report
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                    Hi,

                    I am rigorously contacting you regarding my orders
                    [protected]
                    [protected]
                    [protected]

                    Mine ticket numbers are
                    44407
                    44175
                    44228

                    I want to return those orders
                    But there is no reply from your side.
                    Do i need to come to your office or i have to file a police complaint and ask my bank for a charge back
                    I can do all the things if needed

                    At least show some decency in your policy and refund my amount.
                    Its been more than 10 days
                    Fashion And You customer support has been notified about the posted complaint.
                    https://youtu.be/YtDpN0OuvqA
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                      D
                      Dakshita16
                      from Bengaluru, Karnataka
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                      order # 3000001396 cancelled but refund not yet processed!

                      Address:Gurgaon, Haryana, 122016
                      Website:fashionandyou.com

                      Hi,
                      I placed the order on 13th january 2018 numbered # [protected], and it gave me the tracking details of the courier company on 15th january early morning. But till 18th january the items were not even picked up by the courier (Ecom). Courier site updated -"information received on 15th january" and furthermore no updates whatsoever.

                      Upon contacting "fashionandyou" customer support over email, as none of the published...
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                      C
                      Callie
                      from Hyderabad, Telangana
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                      Address:Hyderabad, Andhra Pradesh, 500032
                      Website:fashionandyou.com

                      Have placed an order on 7th october 2017 and returned a saree and kurti for rs 1500 but still have not received my money. It has been more than two months and despite repeated attempts of contact through email have only received the automated response. The customer service of this company is so poor even the phone number they have given is not valid. Please help me recover my money
                      Fashion And You customer support has been notified about the posted complaint.
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                        E
                        Esther fanai
                        from Silchar, Assam
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                        Website:www.fashionandyou.com

                        I order puma sport shoe, size 4uk, brown and multi colour of order no: [protected] from fashion and you but i received totally different product which is kuris dhalia purple uk4. According to their policy they can provide refund if wrong item is received. I raised complain about this by email and reply me to wait 24hour but after 24hour no respond has not been made. I tried to contact their phone number which is mention in their invoice but they couldn't pick up.
                        Fashion And You customer support has been notified about the posted complaint.
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                          A
                          anandbhushan
                          from Gurgaon, Haryana
                          Report
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                          Address:Gurgaon, Haryana
                          Website:fashionandyou.com

                          Ticket number 35453 issued by fasion and you on 28 dec 2017 against my mail — given below — of same date, the mail was ent within 4 hours of delivery.
                          After issuing ticket number, no action/ response/ phone in the last 10 days despite reminders.=
                          Sir, in my order no [protected], both the shoes
                          Delivered to me are not as per our order and different
                          Colour and style has been delivered. (Instead of blue
                          And black in size 10, red and black and different style
                          Delivered.in size 11, instead of blue grey black — white
                          Has been delivered) please let me know, whether
                          You would be able to deliver the order as per my order, and
                          Arrange for reverse pick up of the wrong product delivered.
                          The items ordered, are still showing as available in your
                          Web site. Else, i will have to return the
                          Products-please initiate action and credit back the
                          Amount to my credit card (Fny credit is not
                          Acceptable, as it is not a size issue but wrong
                          Order issue.
                          Please
                          Respond immidiately
                          Anand bhushan
                          Fashion And You customer support has been notified about the posted complaint.
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                            G
                            goyalmeenakshi
                            from Hisar, Haryana
                            Report
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                            I have ordered 2 footwears from 'www.fashionandyou.com' worth rs 1102 but they have sent me one wrong product and another one defective.

                            And i have sent so many mails to them but they are not giving any response. They cheated me. The products which they have sent to me are not of any worth.

                            Please help me in getting my refund.

                            My order id is [protected].
                            Fashion And You customer support has been notified about the posted complaint.
                            Jan 06, 2018
                            Updated by goyalmeenakshi
                            They are still not responding.

                            Please take some strong action.
                            Feb 05, 2018
                            Updated by goyalmeenakshi
                            They have taken the product back but now not giving my refund.
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                              S
                              spandanay
                              from Bengaluru, Karnataka
                              Report
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                              Website:fashionandyou.com

                              Order was placed on dec 3rd with 2 items. One item is delivered and other item not yet delivered. It is almost a month but there is no response from them even after sending mails to support mail id.
                              I tried to call to all 3 numbers mentioned but none of them looks like valid, no response or wrong number.

                              Numbers that i tried:
                              Fashion and you customer care number:+[protected]

                              Fashion and you customer care contact number:+[protected]

                              Fashion and you customer care helpline number:+[protected]
                              Fashion And You customer support has been notified about the posted complaint.
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                                V
                                vanujam
                                from Ahmedabad, Gujarat
                                Report
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                                Address:Gurgaon, Haryana, 400068
                                Website:fashion and you

                                Subject: re: regarding payment of my order number[protected] dear sir /madam
                                Further to your mail dated 22 nov regarding order no[protected]
                                Cancelled by me rs 2150/- will be refunded into my account within 6
                                To 8 working days. I would like to inform you that i have not
                                Recieved the said amount till date. It would be kind of you if you
                                Can refund my amount of rs.2150 immediately with intimation to me.
                                Regards,
                                Anujam. V

                                On wed, 22 nov 2017 16:33:25 +0530 fashionandyou com
                                Wrote


                                Dear anujam,

                                Greetings of the day!

                                Thank you for writing to us. We apologize for the
                                Inconvenience caused to you. As per our records order
                                Number[protected] is delivered & order no[protected] cancelled by you
                                Rs 2150/- will be refunded into your account within 6 to 8 working
                                Days.

                                Kindly allow us some more time before we get the issue resolved for
                                You. We seek your patience in this regards.

                                Please write back to us for any other clarifications.

                                Regards,

                                Team fashionandyou

                                In order to write back to us, reply to this email only. Please do not
                                Send a new email to '[protected]@fashionandyou.com' as it becomes easy
                                For us to track your details on same trail email and provide you with
                                A speedy resolution. Jj

                                On wed, 22 nov at 10:54 am, anujam venketesh wrote:
                                Dear sir/madam,

                                As suggested i am providing the details you had asked for

                                Order id...[protected]

                                Name on the card used for transaction: anujam venkateswaran.

                                Date of transaction : 16th november 2017

                                Exact amount deducted : rs.2150/

                                Name of payment gate way : citi bank

                                I am sure i have furnished the details you had asked for i would

                                Request your good office to refund back rs.2150/ to my credit card

                                With intimation to me.

                                Regards,

                                Anujam. V

                                Cell number : [protected]
                                Fashion And You customer support has been notified about the posted complaint.
                                i have orderd banasace saree and i have received wrong protect and very bad immersion unhappy please refund my amount to bank account my orderd no is[protected] cancel my order and refund my money thank you

                                I ordered a suit from this site in November 2017 with following details
                                MyOrder id is :[protected]
                                My Order number is :[protected]
                                Paid paid : 1079.40
                                But it has not been delivered yet, their customer care numbers are wrong, not reachable.
                                through E mail I got the Ticket No #34535.But no other information about my order
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                                  R
                                  Ranita Ahanthem
                                  from Bengaluru, Karnataka
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                                  Address:122016
                                  Website:www.fashionandyou.com/pages/contactus

                                  Hi, i have been writing mails to [protected]@fashionandyou.com regarding the return i have initiated, the product have been picked up by ecom team as per the tracking id:[protected],, it was clearly mentioned that it has reached the fashion & you team. However i have not received any update regarding the refund nor a mail that the item have reach the fashion and you team. Inspite of constant follow up no response have been provided by the support team. I would like to know on my refund status will you be refunding my amount or not.

                                  Regards.
                                  Fashion And You customer support has been notified about the posted complaint.
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                                    A
                                    Archana Shahrawat
                                    from New Delhi, Delhi
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                                    Address:110025

                                    I am a regular customer of fashionandyou and always appreciated the timely delivery and the quality of material. But my last experience has been very bad.
                                    I have ordered 4 articles from fny, which was received on oct 5th via order no #[protected], the quality of the material was not good and also the sizes were not as expected, i placed a return request on the same day, after several reminders including my visit to your office the material was taken back on 7th of november. Since then i have been following up for refund. The customer care no. S does not work and there is no responsible person if i call at the reception.
                                    Fashion And You customer support has been notified about the posted complaint.
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                                      V
                                      vanujam
                                      from Ahmedabad, Gujarat
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                                      Address:Mumbai City, Maharashtra, 400068

                                      Urther to your mail dated 22 nov regarding order no[protected]
                                      Cancelled by me rs 2150/- will be refunded into my account within 6
                                      To 8 working days. I would like to inform you that i have not
                                      Recieved the said amount till date. It would be kind of you if you
                                      Can refund my amount of rs.2150 immediately with intimation to me.
                                      Regards, i had sent this letter thrice every time i have been receiving ticket number34291, 33488, 33380. Please reund back my amount.
                                      Reagards,
                                      Anujam
                                      Fashion And You customer support has been notified about the posted complaint.
                                      Dec 27, 2017
                                      Updated by vanujam
                                      refund not received till date please do follow
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