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www.fashionandyou.com
1.9
Last updated Mar 6, 2024
Complaints 582
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Most useful Fashion And You reviews

Fashion And You reviews & complaints page 5

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V
vanujam
from Ahmedabad, Gujarat
Dec 20, 2017
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refund not received on cancelled order

Address: Mumbai City, Maharashtra, 400068

Urther to your mail dated 22 nov regarding order no[protected]
Cancelled by me rs 2150/- will be refunded into my account within 6
To 8 working days. I would like to inform you that i have not
Recieved the said amount till date. It would be kind of you if you
Can refund my amount of rs.2150 immediately with intimation to me.
Regards, i had sent this letter thrice every time i have been receiving ticket...
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A
Aliya Amreen
from Bengaluru, Karnataka
Dec 11, 2017
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money not refunded yet

Address: Bangalore, Karnataka, 560037
Website: Fashionandyou.com

I have been writing constantly to fashion and you regarding status of refund against my order no.[protected]. While it has been close to a two months since my return was picked, i haven't got any update regarding processing of my refund.

The customer care nos. Aren't reachable. The only source of reaching them is through mails, multiple mails are written but no solution neither any response from there end.
Ticket# is 32421.br...
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V
VAAG GRATUS
from Delhi, Delhi
Nov 27, 2017
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refund not issued

Address: Gurgaon, Haryana, 122016
Website: www.fashionandyou.com

I am waiting for refund of the below mentioned orders.

More than rs. 10000/- [rupees ten thousand] is stuck up with fashion and you. Its been more than a month, for getting my refund for the following orders...

[protected]
[protected]
[protected]
[protected]
[protected]
[protected]

There are totally 6 orders, for which i have to get the refund.

Mails...
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V
Vineethvijay
from Tindivanam, Tamil Nadu
Nov 7, 2017
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#200158439 - order was delayed for a month forcing me to cancel. now no refund. its almost 20 days since i cancelled.

Address: Gurgaon, Haryana
Website: www.fashionandyou.com

I had placed order #[protected] worth inr 2747.40 (4 items) on www.fashionandyou.com on 17/09/2017 23:24 hrs and made payment through hdfc credit card. After waiting for a month and trying to reach their customer care (Mailed thrice without response - site guarantees 24 hour response/ called in all the provided numbers - no response) i decided to cancel the order on 14/10/2017 10:23 hrs. They were supposed to credit back the amount in 5-7 days....
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J
janaki ramani
from Hyderabad, Telangana
Oct 28, 2017
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return of order number: 200164838

Address: Hyderabad, Andhra Pradesh, 500090

Hi team,

I ordered few bangles and got wrong size delivered. I sent a return or exchange request through email immediately on the day i received my order. Its been more than a week, i am following up the team with repeated emails.
But still now i dint get a single response from fashionandyou team.

I tried to reach out to them by calling below numbers. But still i dint get any response.

Fashion...
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I
Ilhaam Shaikh
from Mumbai, Maharashtra
Oct 20, 2017
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no response from cs team/ not exchanging my product

Address: Gurgaon, Haryana, 401107
Website: www.fashionandyou.com

The customer support is not ready to call or reply back to emails. The product that i have purchased is small in size and on the same day of delivery the refund complaint has been registered through the given email id. I was ready for the exchange but the same was not available that's the reason i asked for a refund. Also, the fny team had cut my call while giving them the reason for the refund of the product.

My order no....
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S
Suji0812
from Mumbai, Maharashtra
Oct 13, 2017
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no response on refund order no : 200161757

Address: Thane, Maharashtra, 421201

I have purchased a dress from fashionandyou, which was of poor quality and hence requested for return. Even though sending multiple emails to customer care, as their process defines "[protected]@fashionandyou", no one cares to respond back.
All the numbers provided for the customer back are not correct either, its either not working or redirected somewhere else.
Horrible experience in the era of online shopping, they are just taking...
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A
Achyuta K P
from Bengaluru, Karnataka
Oct 12, 2017
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product return and product delivery

Address: Bangalore, Karnataka, 560103

Ordered 3 products form fanshionandyou and have received 2 products, which are of poor quality and have requested for return. Though have written to [protected]@fashionandyou.com couple of times i have not heard back from them except the auto-generated ticket. No action is been taken.

Also, it's been more than 12 days. I have not received the 3rd product...
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A
anvahb
from Gurgaon, Haryana
Oct 6, 2017
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cheats not returning money

Address: Gurgaon, Haryana, 122001
Website: fashionandyou.com

I got a few products from fashion and you, where as i returned four of them and following for my money bavck

The phone no given on website is not in use [protected]
Somewhere on web other nos [protected], [protected], some individual person numbers been given and these people are also getting harassed with their this act.

I keep getting auto responses with ticket nos as 31546, 31547, 31548, and many more...
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N
nkiran
from Barh, Bihar
Oct 6, 2017
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order # 200153066, product code 1301357

I was a regular customer of this website and was not disappointed untill now. They have not returned my refund amount for more than a month and half. Its so frustrating because they are not replying to mails even and neither are the numbers provided on any online portal correct and able to reach them. Its like they are hiding from the customers who they have cheated....
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A
Arjun0926
from Chennai, Tamil Nadu
Oct 3, 2017
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vebero westland loafers

Address: 500027
Website: www.fashionandyou.com

Hi, my name is mallikarjun from hyderabad. I've purchased loafers shoe from fashionandyou website on 19-may-2017 with 6 size. However, the product was delivered with wrong size and color. I've initiated return of the product 29-may-2017 by ecom express pvt ltd order no:[protected] and was promised that my refund would be processed within 5-6 working days. Its been more then 5 months still i didnt get my refund and i've been chasing the same...
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S
saimahafiz21
from Adampur, Punjab
Sep 30, 2017
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online shopping site fashion, and you a big fraud

Fashion and you is a fraud site. They did not refund money. This site should be fined. I have returned my order of georgette kurti, item code adyaykrlib21306, order no:[protected] and
Order no.[protected] product item code st1rs4900c on 19th of july. But till date i have not received refund of money insted of constant requests. I keep on requesting but it turns dumb ear
This was my worst experience. I will never go for this...
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D
drdevarsi choudhury
from Kokrajhar, Assam
Sep 27, 2017
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wrong product delivered

Address: Kamrup Metropolitan, Assam, 781006
Website: www.fashionandyou.com

U r the no 1 fraud site fashionandyou... I had ordered a blues levis shirt with order no[protected] from your site... To my surprise i got a total different product from a different brand with fraud name sticker... I will take legal actions against u people... I am attaching the pics of the product that u have sent me... I had a horrible experience dealing with u... I want the refund...
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N
neha panthri
from Delhi, Delhi
Sep 25, 2017
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fashion and you order id 200153428

Address: Gurgaon, Haryana
Website: www.fashionandyou.com

I have been writing constantly to fashion and you regarding status of refund against my order no.[protected]. While it has been close to a month since my return was picked, i haven't got any update regarding processing of my refund.

The customer care nos. Aren't reachable. The only source of reaching them is through mails which they ignore very conveniently.

They were quick in arranging a return pick up. But the...
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R
[email protected]
from Aligarh, Uttar Pradesh
Sep 19, 2017
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refund issue

Address: 122016
Website: www.fashionandyou.com/contactus

Hello,

Myself rachit mittal.

I purchased a us polo shoe from fashion and you and they delivered the product on 28th aug. When i unpacked the box, i found that the shoe color was faded and the quality was very poor. I wrote a complain on same say for the return and refund. They picked the product on 1st sept. Now today is 18th sept, they did not reply on my email even i'm taking daily follow up. And they did...
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N
Nuwais
from Noida, Uttar Pradesh
Sep 18, 2017
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incorrect product delivered

Address: Gurgaon, Haryana, 122016
Website: www.fashionandyou.com

Customer: me:
—
On 16-sep-2017 10:56 am, wrote:
Date: 16-sep-2017 10:49 am
Subject: regarding order number[protected] wrong item delivered on time!!!
To: "fashion and you"
Cc:

Hi there,

I had ordered a pair of nike shoes (Attached order from app). I am truly disappointed by the quality of your service.

I have received the wrong product!! A ladies heel...
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D
Daljeet Sarkar
from Delhi, Delhi
Sep 11, 2017
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highly unprofessional

Address: 110074

Very bad experience. Ordered for first time and got product very soon however the product is not similar as shown so sent an email immediately for return. Got a reply from them stating they are checking. Waited for few days but i reply from them. I have sent another mail asking if the product can be exchanged since i don't have much time to spent on this stupid app. Got a reply that they are checking and no reply after then for few more days....
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S
suma13
from Chirala, Andhra Pradesh
Sep 9, 2017
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Resolved

fraud website, should get my refund amount

Address: Ranga Reddy, Andhra Pradesh, 500049

I should get refund amount for my order no.[protected] from the website called www.fashionandyou.com, to speak with them no customer care number was provided, the number which was given in website it is not working and one useless mail id telling it as care support but no response from it, worst experience with this fraud website i request that government should take action on such websites....
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A
[email protected]
Sep 4, 2017
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order confirmed but not shipped order no 200154380

Address: 560050
Website: Fashionandyou.com

I have ordered two tops and received only one. When shall i expect the second product? I am fed up trying their customer care number which r fake ending with 999 and 4000.. And the other number ending 5000 doesn't work. I have no response for the emails.. What sort of website is this with the worst possible customer service..
Never again will use or promote this stupid website for pointless services. Kindly let me know when shall...
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R
[email protected]
from Aligarh, Uttar Pradesh
Sep 1, 2017
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order no.200154087

Address: Gautam Buddh Nagar, Uttar Pradesh, 201306

I received a damaged product from fashion and you and i requested for the return but there is no progress yet and return days are coming close.

One service boy was came at my door-step without any information that he is coming and at that time, i was unavailable. Due to this he cancelled the reverse request.

Please let me know what is going on? Why he did not inform me?...
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