Fashion And You Complaints & Reviews

Dear sir, i purchased one lehnga from fashion and you .com, first of all the product was not same as shown in the picture so i returned the product on 12 may and have send the acknowledge slip and other details to the concerned company, but despite of several reminders they havn't refunded my money yet. according to their policy they will return the money in 15 days, and their response system is also very weak.
Kindly take some actions...

Hi Fashion and you,

I ordered kurtis from your store through online mobile application. As I am not feeling good for the material. I like to return the product. In mobile app, I am not able to find return option. Kindly help me to reach out this asap. I got my dresses by evening of (26 may) through ecom express.

Details:
Order id:[protected]

I have drafted mail by may 26 regard the return...

Very bad experience.

Return - size doesn't fit - order no[protected]

Have purchased 3 shirts. Returned due to size not fitting. Have been writing mails for refund. The only thing i get is a standard mail saying we sincerely apologize for delay in refund, we would like to inform you that we have forwarded your refund details to our concerned department, the same would be done at the earliest.

The...

I had an cancelled order pending since April 19th when i was confirmed by fashion and you about a refund of 1700/- approx. And till date I've made 10-15 calls and several emails to which they have stopped replying. Their customer service supervisors are rude and say they can't do anything for which I've call recordings too.

I don't think they intend to give my money back and I don't even have the order as I returned it the...

Fashion and you has shipped me a wrong product with ref to my order no[protected]. I order for a cream & peach saree but i received some other saree. Order was placed on 4 th april 2016. When the matter was referred to customer service executive they arranged for reverse pick up on 25th april and since than till today i am waiting for refund of my amount.. Every time i call or mail the customer support team they ask for more time & than forget...

I had ordered a pair of gym shorts orderid[protected] on april 18th 2016 and its one month there is no progress in the status and on calling the customer support team, they are asking me to cancel the order where as there is no option to do so.
I had called the support on last friday and the agent was not helping so on demanding to speak to manager he handed over to his tl, who had promised a call back on monday and its wednesday...

I have ordered two jeans maount 2098 rupess from fashion and you on 23/11/2015 and because of wrong size I returned that product, so the customer care told me that they will give me the 2098 store credit. So with this much credit i purchase a saree and a girls trouser on 5th feb 2016 amounting rupees 1297, which they delivered on time . But when i order a pink patila with dupatta on march 18th 2016 of 773 rupees (order number[protected] they...

Fashion and you —[protected] refund is not received even after 2 months

2 reviews
An [protected]@yahoo.Co.In on may 3, 2016
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Have had the worst experience with fashion and you. Firstly, the delivery of this site is very slow compared to other online websites for shopping. Secondly, the quality of its products is ever deteriorating. I have ordered a kurta in starting...

I have had the worst experience with fashion and you. Firstly, the delivery of this site is very slow compared to other online websites for shopping. Secondly, the quality of its products is ever deteriorating. I have ordered a pair of kurtas which took a longer time to get delivered. I was very disappointed with the quality of the material and thus decided to return both of them. The return process itself is lengthy. After returning the...

We cannot expect such issues from big brands.
I hope you people know the meaning of customer satisfaction. I am also in same industry since 6 years and serving the customers with best efforts.
We have called your call center several times but every time they have multiple reasons.

Order no.2003792
Order date:24-feb 2016
Product cancelled:1376061
Order cancellation date:5th march 2016
Cancellation...

I also had a worse experience with Fashion and you. My order no s[protected] & the product quality was worse of which images were too attached & fashion & you suppose to refund my money, in January 2016 .i had returned that product & today is 11 April 2016, still the only response i am getting from the support people of FNY that i have to wait for 48 hours & they are so inefficient & unprofessional after every 48 hours they are again making...

I have ordered a dress from Fashion and you on 23-march-2016, with Order no :[protected], and online payment already has done for the order.
It still not delivered by Fashion and you. I have called customer care many times, some times executives denied any order for above order id, and other times they acknowledge the order but not able to provide any details about the delivery....

I had ordered 5 salwar materials (Order No[protected]. In that I wanted to return 3 items as I did not like them. I called up the customer care, and after repeated follow ups, 2 items were picked up by the courier agent and has been delivered to the company, but I am yet to receive the refund for these 2 items. For the 3rd item, I have been calling the customer care for last 2 weeks to arrange a pickup, but every time, the customer care executive...

It has been close to 2 months now that I have returned 2 products that I ordered and I got the response saying that I will receive the refund within 7 days and till date I have not received it despite of following up twice a week....

W.r.t my account registered with Jashpinder Singh gill, i had my fashion and you credits used some 2 months back and i ordered a bedsheet on[protected] which has not been delivered yet .
I contacted the team 1 month back and they told me the shipment would be done within a day but the whole next month has passed.
Its such a shame and a fraudulent method of getting the credits wasted, earlier the refund of a order of mine was...

I ordered a pair of shoeswhich was marked 8 but actually written on it was 7 so i asked them to return, few days later their message came that their man is coming to collect but no one cane this happened so many times so I enquired then they said the return will be taken next day but no one came this happened so many times so i asked them to take my call to a senior but the same happened now also(after 2-3 weeks of return complaint) no one...

Hi team,

My order number is-[protected] and product code-1362622 spawn shirt, order date 12jan2016. Yet not recevied.
i m doing followup on this from long time. but no luck. please cancel my order and send my money back as soon as possible.
please find attached order history page.

Thanks,
jyoti...

I ordered two shirts on 13 jan 2016, they told 5 to 10 days for delivery. After twenty day i did receive my shirts. Then i called paid customer support of fashion and you. they we telling one new reason every time when i call. i asked them to cancel my order they told it was cancelled on end of JAN 2016. but still i didn't receive my money back....

I am Varsha. I have order Rs.2698 -/- two product. I am not satisfied with product and i return it. but Still i have not received my refundable amount.

No answer from support team.

Please take strict action against it.

Acknowledge Receipt :371908
Request ID:16180616
Date:[protected]...

My order no.[protected]
Ordered date 26/01/2016
Item:Chanderi cotton suit
I haven't received either my item or payment .
Called customer care many items no response
Cheated by Fashion and you
Pls take action against them...