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Fashion And You Complaints & Reviews

www.fashionandyou.com
1.9
Updated: Mar 6, 2024
Complaints 582
Resolved
193
Unresolved
389
So far, so good. Fashion And You is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Fashion And You will keep up the work and continue to help more customers with their concerns even better 🤝
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Fashion And You reviews & complaints page 9

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P
parul.cme
from Lucknow, Uttar Pradesh
May 30, 2016
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Non refund of money

Address: 226017

Dear sir, i purchased one lehnga from fashion and you .com, first of all the product was not same as shown in the picture so i returned the product on 12 may and have send the acknowledge slip and other details to the concerned company, but despite of several reminders they havn't refunded my money yet. according to their policy they will return the money in 15 days, and their response system is also very weak.
Kindly take some actions...
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K
keerthana selvaraj
from Bengaluru, Karnataka
May 30, 2016
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Return policies

Address: 603103
Website: www.fashionandyou.com

Hi Fashion and you,

I ordered kurtis from your store through online mobile application. As I am not feeling good for the material. I like to return the product. In mobile app, I am not able to find return option. Kindly help me to reach out this asap. I got my dresses by evening of (26 may) through ecom express.

Details:
Order id:[protected]

I have drafted mail by may 26 regard the return...
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R
Ravi Karnani
from Mumbai, Maharashtra
May 25, 2016
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Refund return - size doesn't fit - order no 200061635

Very bad experience.

Return - size doesn't fit - order no[protected]

Have purchased 3 shirts. Returned due to size not fitting. Have been writing mails for refund. The only thing i get is a standard mail saying we sincerely apologize for delay in refund, we would like to inform you that we have forwarded your refund details to our concerned department, the same would be done at the earliest.

The...
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S
Singh Priamvada
from Anta, Rajasthan
May 24, 2016
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No refund

Address: Gurgaon, Haryana, 226010
Website: www.fashionandyou.com

I had an cancelled order pending since April 19th when i was confirmed by fashion and you about a refund of 1700/- approx. And till date I've made 10-15 calls and several emails to which they have stopped replying. Their customer service supervisors are rude and say they can't do anything for which I've call recordings too.

I don't think they intend to give my money back and I don't even have the order as I returned it the...
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S
Shruthi Amardeep
from Ahmedabad, Gujarat
May 19, 2016
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Refund not provided

Address: Gurgaon, Haryana, 560102
Website: www.fashionandyou.com

Fashion and you has shipped me a wrong product with ref to my order no[protected]. I order for a cream & peach saree but i received some other saree. Order was placed on 4 th april 2016. When the matter was referred to customer service executive they arranged for reverse pick up on 25th april and since than till today i am waiting for refund of my amount.. Every time i call or mail the customer support team they ask for more time & than forget...
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S
SitaraInamdar
from Chennai, Tamil Nadu
May 18, 2016
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Order is not dispatched nor my money is getting refunded

Address: Bangalore, Karnataka, 560024
Website: www.fashionandyou.com

I had ordered a pair of gym shorts orderid[protected] on april 18th 2016 and its one month there is no progress in the status and on calling the customer support team, they are asking me to cancel the order where as there is no option to do so.
I had called the support on last friday and the agent was not helping so on demanding to speak to manager he handed over to his tl, who had promised a call back on monday and its wednesday...
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R
rita1234
from Delhi, Delhi
May 12, 2016
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Fashion and you not refunding my money

Address: 122016
Website: Fashion and You

I have ordered two jeans maount 2098 rupess from fashion and you on 23/11/2015 and because of wrong size I returned that product, so the customer care told me that they will give me the 2098 store credit. So with this much credit i purchase a saree and a girls trouser on 5th feb 2016 amounting rupees 1297, which they delivered on time . But when i order a pink patila with dupatta on march 18th 2016 of 773 rupees (order number[protected] they...
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A
Anjal23
from Meerut, Uttar Pradesh
May 3, 2016
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Refund not received even after 2 months

Address: Gurgaon, Haryana, 122017
Website: Fashionandyou

Fashion and you —[protected] refund is not received even after 2 months

2 reviews
An [protected]@yahoo.Co.In on may 3, 2016
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Have had the worst experience with fashion and you. Firstly, the delivery of this site is very slow compared to other online websites for shopping. Secondly, the quality of its products is ever deteriorating. I have ordered a kurta in starting...
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P
PriyankaMonga
from Mumbai, Maharashtra
May 2, 2016
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Delivery and refund

Address: New Delhi, Delhi, 110059
Website: fashion and you

I have had the worst experience with fashion and you. Firstly, the delivery of this site is very slow compared to other online websites for shopping. Secondly, the quality of its products is ever deteriorating. I have ordered a pair of kurtas which took a longer time to get delivered. I was very disappointed with the quality of the material and thus decided to return both of them. The return process itself is lengthy. After returning the...
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N
Nagendra Prashad Joshi
Apr 11, 2016
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Refund related

Address: 122003
Website: www.fashionandyou.com

We cannot expect such issues from big brands.
I hope you people know the meaning of customer satisfaction. I am also in same industry since 6 years and serving the customers with best efforts.
We have called your call center several times but every time they have multiple reasons.

Order no.2003792
Order date:24-feb 2016
Product cancelled:1376061
Order cancellation date:5th march 2016
Cancellation...
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P
Preetismile
from Mumbai, Maharashtra
Apr 11, 2016
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Refund for order no. 200001219

Address: Thane, Maharashtra, 400607
Website: www.fashionandyou.com

I also had a worse experience with Fashion and you. My order no s[protected] & the product quality was worse of which images were too attached & fashion & you suppose to refund my money, in January 2016 .i had returned that product & today is 11 April 2016, still the only response i am getting from the support people of FNY that i have to wait for 48 hours & they are so inefficient & unprofessional after every 48 hours they are again making...
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N
Neeraj Shandilya
from Gurgaon, Haryana
Apr 7, 2016
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Product is missing (customer care service person not accept my problem)

Address: Faridabad, Haryana, 121001

I have ordered a dress from Fashion and you on 23-march-2016, with Order no :[protected], and online payment already has done for the order.
It still not delivered by Fashion and you. I have called customer care many times, some times executives denied any order for above order id, and other times they acknowledge the order but not able to provide any details about the delivery....
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I
imman2008
Apr 5, 2016
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Return initiated but pickup & refund is still pending

Address: New Delhi, Delhi
Website: www.fashionandyou.com

I had ordered 5 salwar materials (Order No[protected]. In that I wanted to return 3 items as I did not like them. I called up the customer care, and after repeated follow ups, 2 items were picked up by the courier agent and has been delivered to the company, but I am yet to receive the refund for these 2 items. For the 3rd item, I have been calling the customer care for last 2 weeks to arrange a pickup, but every time, the customer care executive...
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D
Devika Bhardwaj
from Delhi, Delhi
Feb 28, 2016
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Refund not received - order no:122190290

Address: Gurgaon, Haryana, 122015
Website: fashionandyou.com

It has been close to 2 months now that I have returned 2 products that I ordered and I got the response saying that I will receive the refund within 7 days and till date I have not received it despite of following up twice a week....
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J
Jashpinder
from Badhni Kalan, Punjab
Feb 25, 2016
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Product not delivered, refund not initiated, credits got wasted

Address: 152002
Website: Gurgaon District Haryana

W.r.t my account registered with Jashpinder Singh gill, i had my fashion and you credits used some 2 months back and i ordered a bedsheet on[protected] which has not been delivered yet .
I contacted the team 1 month back and they told me the shipment would be done within a day but the whole next month has passed.
Its such a shame and a fraudulent method of getting the credits wasted, earlier the refund of a order of mine was...
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I
Inder Saggu
from Delhi, Delhi
Feb 23, 2016
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The different product

Address: Muktsar, Punjab

I ordered a pair of shoeswhich was marked 8 but actually written on it was 7 so i asked them to return, few days later their message came that their man is coming to collect but no one cane this happened so many times so I enquired then they said the return will be taken next day but no one came this happened so many times so i asked them to take my call to a senior but the same happened now also(after 2-3 weeks of return complaint) no one...
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J
jyoti22apr
Feb 23, 2016
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Product not received

Address: 415002
Website: fashionandyou.com

Hi team,

My order number is-[protected] and product code-1362622 spawn shirt, order date 12jan2016. Yet not recevied.
i m doing followup on this from long time. but no luck. please cancel my order and send my money back as soon as possible.
please find attached order history page.

Thanks,
jyoti...
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B
bharathpandu
from Delhi, Delhi
Feb 23, 2016
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Money not received

Address: Nellore, Andhra Pradesh, 524005
Website: www.fashionandyou.com

I ordered two shirts on 13 jan 2016, they told 5 to 10 days for delivery. After twenty day i did receive my shirts. Then i called paid customer support of fashion and you. they we telling one new reason every time when i call. i asked them to cancel my order they told it was cancelled on end of JAN 2016. but still i didn't receive my money back....
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V
VarshaNimbalkar
from Pune, Maharashtra
Feb 22, 2016
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Amount not refund

Address: 122016
Website: www.fashionandyou.com

I am Varsha. I have order Rs.2698 -/- two product. I am not satisfied with product and i return it. but Still i have not received my refundable amount.

No answer from support team.

Please take strict action against it.

Acknowledge Receipt :371908
Request ID:16180616
Date:[protected]...
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M
MURUGESAN ELAMARAN
Feb 22, 2016
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Cotton suit

Address: New Delhi, Delhi, 110059
Website: www.fashionandyou.com

My order no.[protected]
Ordered date 26/01/2016
Item:Chanderi cotton suit
I haven't received either my item or payment .
Called customer care many items no response
Cheated by Fashion and you
Pls take action against them...
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