[Resolved]  Fashion And You — Cancel the product without any information

Address:

Gurgaon, Haryana

@FashionAndYou is completely fake site. I placed an order[protected] having 3 products. After several follow ups they delivered two of the products. Even after 2 weeks placing the order I did not receive third one.I contacted FnY on 15 Feb, 2015 then I get to know they have canceled my product. I asked why you have canceled my product, they said it failed in our quality test and vendor not providing this product under the promotional amount. They even lied, they said we have sent you a mail regarding the same on 11th Feb but when I checked my inbox. I do not have any email from FnY. I also checked in my order history there is nothing mentioned about the cancellation of that product. This is ridiculous without informing customer how FnY can cancel a product and even lying after that. Its a customer who has to approach and to take follow up for the order not FashionAndYou. I don't even know what to do now, their customer care supervisor keep on saying same thing sorry for the inconvenience, but the consequences of that product cancellation I have to face.