[Resolved] Fashion And You — Cancelled order number: 4289083 | |||
I have been following up with Fashion and You for a cancelled order # 4289083 for which the online payment was processed on 6th October 2014 but no refund was made to my account. I have even provided a copy of my credit card statement, Bank transaction code and Bank confirmation code to confirm that the payment has been processed. I have sent multiple emails and called the customer service multiple times only to be promised that they are verifying with the accounts team and the money would be refunded in my account in 5 days time. They have even acknowledged that they have a new payment gateway/system due to which this issue might have occurred (not sure if this is true). Now I feel this is not going anywhere as every call just increases my frustration level with the portal. Appreciate if this complaint is taken forward and escalated. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Fashion And You customer support has been notified about the posted complaint. | |||
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Smile Campus, Plot Number 241, Udyog Vihar Phase 1, Gurgaon, Haryana, India - 122016
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