I had ordered a product to fashionandyou.com with order no.[protected] on thr 27th of feb 2015.
without any information the order was cancelled after 15-20 days. on calling the customer care there were hundreds of excuses.
Being the biggest fool i again tried to trust these cheats and ordered a product on the 24th of march 2015 with order no.[protected].And as everyone would have guessed..these chaets cancelled the order on the 14th of march.
Request all to stay away from this site.
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Fashion And You customer support has been notified about the posted complaint.
We apologize for the inconvenience caused to you due to cancellation of your orders. We would like to inform you that as per company policy all our products undergo a rigorous quality check (QC) before leaving the warehouse however both the orders placed are cancelled due to quality failure of the product. We have escalated the issue with vendor and the strong action will taken against the same.
Also, as per your telephonic conversation, we have raised the request with respective to get a voucher of Rs 500 pushed in your account as a goodwill gesture which you may use in your future purchase. We will ensure that you will not face any such issues in future.
We once again apologize for the inconvenience caused to you and we look forward to serve you better in future.
We appreciate your patience and understanding in this regard.
For any further assistance you can call us at +[protected]:00AM till Midnight or email us at [protected]@fashionandyou.com
Best Regards,
Customer support team
www.Fashionandyou.com
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Greetings from fashionandyou.com !
We apologize for the inconvenience caused to you due to cancellation of your orders. We would like to inform you that as per company policy all our products undergo a rigorous quality check (QC) before leaving the warehouse however both the orders placed are cancelled due to quality failure of the product. We have escalated the issue with vendor and the strong action will taken against the same.
Also, as per your telephonic conversation, we have raised the request with respective to get a voucher of Rs 500 pushed in your account as a goodwill gesture which you may use in your future purchase. We will ensure that you will not face any such issues in future.
We once again apologize for the inconvenience caused to you and we look forward to serve you better in future.
We appreciate your patience and understanding in this regard.
For any further assistance you can call us at +[protected]:00AM till Midnight or email us at [protected]@fashionandyou.com
Best Regards,
Customer support team
www.Fashionandyou.com