Fashion And You — Didn't get refund

Address:Pune, Maharashtra, 411014

I purchased one dress for my sister like two months ago from fashionandyou, hearing that site has good material and my friend had some credits as well. But little did i know the product i bought were not upto mark. So i returned it, but the refund for that dress is still pending. I have called fashion and you customer care hundreds of time and all i hear from them is the refund will get processed in a week, there is some problem doing refund because i have used so called their own credits.
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Fashion And You customer support has been notified about the posted complaint.
Aug 23, 2016
Updated by Solanki Sachin
Order details:
Order ID :[protected]
vida red dress
1100 bucks
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    +91 124 412 5000
    +91 124 490 9400
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    Smile Campus, Plot Number 241, Udyog Vihar Phase 1, Gurgaon, Haryana, India - 122016
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