Fashion And You — Fashion and you site, customer service and company TOTALLY INCOMPETENT.


I ordered 'Metroz Pink Georgette Embroidered Anarkali Salwar Suit With Dupatta'
[protected]/06/2016 22:39 1 Item Rs. 1410.00/-
and it got delivered today.
It is the complete opposite of what it shows in the picture.
JUST SOOOO MANY MISTAKES. The stitching is horrible. Everything is out of line. I paid Rs.1410/- on this load of crap! The embroidery is totally not matching. The sizes of the the work on the sleeves and borders are different. It is a complete disaster!

I called their "customer care" which seems to just not CARE about who is calling them! For about 20 to 30 minutes I am on the line and no one answers! My balance got cut about an additional 40 bucks. Their return policy is to return the product within 24 hours! If they don't friggn answer my call how on earth am I supposed to return it within 24 hours! I paid so much for the dress and on top of that had my balance cut just so that they don't answer my call! Plus they wont even return the shipping cost and only the dress cost! which makes me at a total loss of Rs. 75/- up to now which will increase because of my need to call them and their "customer care ethics" of not answering my call!

I tried emailing them twice on their so called customer support email id. But my email does not reach their id and says that it is spam! I mean what the heck! This is the first time I email them and it turns out to be spam!

I want to return this piece of horrible horrible work and get a full refund immediately!
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Complaint comments 



I have ordered a shoe (women section) and then the show didnt fit. so i returned the product.

they transferred a very less amount to my credits.

and now i cannot find my credits in my profile. what the hell is this website. I wanted to order a tshirt now.

i am disappointed.

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