Fashion And You — fashion and you website - wrong, damaged items provided but are not responding and not refunding the amount


I have been a customer with fashion and you website since 2010. I have shopped extensively on this website. Based on this, i placed multiple orders on this website. The order numbers are #[protected], #[protected], #[protected], #[protected] and #[protected] and total amount of these orders is rs 11562. I am highly disappointed and dismayed that most of the items provided are not what i ordered.
In order #[protected], out of 6 items, 3 items are not what i ordered, for 1 item wrong size was provided and 1 item provided is dirty and has black marks on it and looks old and used.
In order #[protected], 5 items were ordered and none of the items provided are what i ordered and one is even torn.
In order #[protected], out of 2 items, 1 is incomplete and is missing blouse piece.
In order #[protected], 7 pieces of the same item have been provided instead of 7 different items. 3 pieces of the same item have been provided instead of 3 different items. Totally 17 items were ordered.
In order #[protected], out of 5 items, 2 are defective, 2 are not what i had ordered.
The customer support number does not exist and i have emailed them 5 times and there is no response. I want a refund as most of the items provided are not what i had ordered and some are damaged and are of substandard quality. I also want the products picked up from my place. Can someone please help get my money back?

Was this information helpful?
No (0)
Yes (0)
Fashion And You customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    By clicking Submit you agree to our Terms of Use
    Fashion And You
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    Fashion And You Phone
    +91 124 412 5000
    +91 124 490 9400
    Fashion And You Address
    Smile Campus, Plot Number 241, Udyog Vihar Phase 1, Gurgaon, Haryana, India - 122016
    View all Fashion And You contact information