Address: | 500081 | Website: | www.fashionandyou.com |
I've placed order[protected] on 19-may-17 for loafer shoes on www.fashionandyou.com website. The product was delivered on 29-may-17 with different color and the size of the shoe was not correct. I've raised return request and the return product was picked by one of the logistics. Its been more then, 40 days i've been chasing for them for refund or replacement of new product but every time i ask them i only get one standard reply from them:
"thank you for writing to us. We apologize for the inconvenience caused to you. We have escalated the matter to the concerned team and they are working to get the matter resolved on priority.
Kindly allow us some more time before we get the issue resolved for you. We seek your patience in this regards."
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