[Resolved] Fashion And You — Lies and unethical behaviour
G
garimaM76
from Raipur, Chhattisgarh
Address:
Jabalpur, Madhya Pradesh
19th august 2015 i wasted my 2 hours searching for products on their site as i had received a personal voucher of INR 250 from them that according to their mail says expires on 1st september. Firstly in a months time of august this voucher never showed up in my account. Secondly today when i called up their customer support executive by the name of Rakesh said that there is some technical fault on the website the server is slow so he will place the order and call me back. But after 4 hours he did n ot bother to call me up, so i called back again after wasting an hour with executive named Rakesh over the phone. Another executive again wasted my time and put me on mute and did not even bother to respond back . First he said one of the products was not available then i said i can see all three products in my cart he suddenly stopped replying. This site is a mental trauma that just mints money and has pathetic product delivery and customer service. It should be banned.
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Aug 8, 2021
Complaint marked as Resolved
Fashion And You customer support has been notified about the posted complaint.
Hi Garima,
We regret that your recent experience did not commensurate with the service standards we strive to provide. Please accept our sincere apology for the inconvenience caused. We would request you to kindly share your registered email id, so that we can look into this matter and resolve it on priority. We will be waiting for your prompt response.
Regards - Team Fashionandyou.com
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We regret that your recent experience did not commensurate with the service standards we strive to provide. Please accept our sincere apology for the inconvenience caused. We would request you to kindly share your registered email id, so that we can look into this matter and resolve it on priority. We will be waiting for your prompt response.
Regards - Team Fashionandyou.com