Fashion And You — neither the product is delivered nor refund processed for prepaid order

Address:

Gurgaon, Haryana, 122016

I had purchased two sarees on May 5, 2019 - Order No. [protected] - Amount already paid - Rs. 2500/-. Basis their delivery policy, they were supposed to deliver within 7-14 days. Its been a month. When I sent an enquiry mail (out of suspicion), I got no response. Since then, I am constantly trying to get in touch with them through calls and sending them mails. Firstly, their contact number is out of service. Secondly they are not responding to mails. I added few products from their site to my cart but didn't proceed for payment and I got a mail from them to complete the transaction on May 17, 2019 lately.

My biggest mistake was that I didn't read the reviews posted by so many people about their service before placing an order.

After reading so many negative reviews, I just want my money back now. I don't want their products now.