Fashion And You — no refund no information

Even after writing repeatedly for refund of order #[protected]
I have not received any information from the site
I wish to return the product as either they are the wrong products or of wrong size. I have been emailing them, but no representative has contacted me yet.
Im really disappointed in their behavior. There are 4 products and all of them are not the ones which I had ordered.
I hope the consumer complaints forum will be able to sort it out.
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    Fashion And You Phone
    +91 124 412 5000
    +91 124 490 9400
    Fashion And You Address
    Smile Campus, Plot Number 241, Udyog Vihar Phase 1, Gurgaon, Haryana, India - 122016
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