Fashion And You — no refund yet post 2 months of reverse pick up

The products were so bad. Had returned. Its been 2months no refund. Also no response to emaild. Incoming calls have been barred ob their customer care numbers. Its ridiculous. Order#[protected]. Everytime i mail, i get only automated response. No proper response .not able to call as there is no phone numbers listed anywhere which could be contacted. Products were picked up in jul and thats it. No response.they say technical difficulty. I wonder what technical difficulty in refunding the amount. Its 4.4k, not a small amount. I would have ignored if it was small amount