Fashion And You — No return pickup for wrongly delivered product

Mridu Sharma

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh

Order#[protected] I ordered a pair of #CARLTONLONDON shoes from #fashionandyou.com, and what got delivered after 2 weeks of placing the order is a pair of over sized shoes from some other brand altogether(on 6th Feb'15).

It's been 20 days since the wrong product got delivered. Despite numerous follow ups and many mechanical copy paste template responses from their support team, I still havent heard from the courier guys for the return pick up. Till that doesnt happen, the refund wont be initiated, which is another issue.

Instead of helping resolve the issue, they're busy deleting my posts from their facebook page! Last time shopping with fashionandyou for sure!

Was this information helpful?

No (0)

Yes (0)

Fashion And You customer support has been notified about the posted complaint.

Related Fashion And You reviews

View all 582 Fashion And You Reviews

Comments

Mridu Sharma

from Hyderabad, Telangana

fashionandyou.com is pathetic.

They wrongly portray local products under random brand names and then do not send return pick up for wrongly delivered products, or initiate refund on time.