Fashion And You — Not refunding my money nor delivering my order

Address:

Gurgaon, Haryana

I had ordered for a skirt and had got it returned, purchased on 02/01/2015. I had to literally, mail these guys every two days to get my points returned to my account. Then after a lot of follow ups i got them back after almost 10 days. Then I order a top using those points which doesnt get delivered to me after a week and i get a cancellation message on my phone. Again I followed up to get the points returned which i get back after many days. So now i ordered a bag using the points again, of which i get a cancellation again!!! Rs 100 which i had paid extra gets refunded to my bank account. This happens TWICE now! What kind of online shopping site does this?? This is absolutely disgusting and the worst kind of way to handle customers and their orders. Fashionandyou keeps fooling customers and harassing them with their money. They do not refund the money back to the bank accounts and give their store points, which eventually after using gets cancelled and this cycle keeps repeating itself.