Fashion And You Online Shopping — Refund not receiving after 2 months


I have made an order from fashion nd you on 14April 2016 vide Order Number:[protected] Payment Mode : PAYUNB (prepaid). But i have not received the material till date; i already informed FNY over telephone(+[protected] several times about that but every time they told that refund will be made within 5-7 days. But till date i have not received the refund amount. I also emailed them couple of times but the same reply...i wanna attach a reply email they sent me on 27may'16.

((Fashion And You

May 27 (12 days ago)

to me

Dear Tulika,

Greetings from !
Thank you for your email. Based on your query, we would like to inform you that we are almost done with all the processes to be performed on the undelivered order and now your refund will be done within 5-7 working days. We request you to wait for the same.

For any further assistance, please reply to this email or call us at +[protected] between 10AM to 7PM (Monday to Saturday).
Best Regards,
Customer Support Team,
India’s Most-loved Shopping Club bringing you Fashion & Lifestyle up to 80% OFF.))
Please help me
Tulika Saikia
Was this information helpful?
No (0)
Yes (0)
Fashion And You customer support has been notified about the posted complaint.
Jun 09, 2016
Updated by Tulika_saikia
Still no information received from fashion and you regarding my complain.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    By clicking Submit you agree to our Terms of Use
    Fashion And You
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    Fashion And You Phone
    +91 124 412 5000
    +91 124 490 9400
    Fashion And You Address
    Smile Campus, Plot Number 241, Udyog Vihar Phase 1, Gurgaon, Haryana, India - 122016
    View all Fashion And You contact information