Fashion And You — order no.-[protected]

Address:	Gurgaon, Haryana, 122016
Website:	www.fashionandyou.com

I faced sizing issues on my order no.-[protected] and written a mail on 19th jan 2018 to [protected]@fashionandyou.com, they have generated ticket number-44138 against the same. They have also confirmed via email that the products will be picked up within 5-6 working days on 25th jan 2018 then they will initiate refund in my account. But after several reminders they have not picked up these products and now they have stopped replying on my mails. Please advise and help me in getting my refund.