[Resolved]  Fashion And You — Order returned but amount not refunded yet

Address:

Ahmedabad, Gujarat

Hi Team,

This complaint is for Fashionandyou website through which I made a purchase of saree, which was not exactly what I ordered, so I asked them to start refund/replacement on 1st Sept'14. Because of stock issue they told me they will start refund in terms of store credits. They initiated return process on 15th Sept 2014 after frequent mailers and updates from my side which was acknowledged by their respective seller on 16th Sept'14. After that FNY team is not replying/ responding to my mails.

Please help me in getting this problem resolved. And also take strict action against FNY Team for their negligence and not treating well to their consumers.

Regards, Chhaya