Fashion And You — Product not received -

Address:New Delhi, Delhi, 110064
Website:Fashion and You

Order no.[protected] was placed on 5th june’16 and till date after doing many follow-ups on emails i have not received the product (Bansri sunaina necklace).
Every time i just receive a standard reply from the customer care department that they have escalated the matter to the concerned department and they are working on it.
I don’t know that how much time they will take to deliver the product, so today (26th june’16) i have asked them to refund my money (Rs.500) to my bank account.

Please help so that they will immediately refund my money now.
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    Fashion And You Phone
    +91 124 412 5000
    +91 124 490 9400
    Fashion And You Address
    Smile Campus, Plot Number 241, Udyog Vihar Phase 1, Gurgaon, Haryana, India - 122016
    View all Fashion And You contact information