Fashion And You — received wrong and defective products

I have ordered 2 footwears from 'www.fashionandyou.com' worth rs 1102 but they have sent me one wrong product and another one defective.

And i have sent so many mails to them but they are not giving any response. They cheated me. The products which they have sent to me are not of any worth.

Please help me in getting my refund.

My order id is [protected].
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Fashion And You customer support has been notified about the posted complaint.
Jan 06, 2018
Updated by goyalmeenakshi
They are still not responding.

Please take some strong action.
Feb 05, 2018
Updated by goyalmeenakshi
They have taken the product back but now not giving my refund.
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    +91 124 490 9400
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    Smile Campus, Plot Number 241, Udyog Vihar Phase 1, Gurgaon, Haryana, India - 122016
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