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Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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+91 124 412 5000
+91 124 490 9400
Smile Campus, Plot Number 241, Udyog Vihar Phase 1, Gurgaon, Haryana, India - 122016
Greetings from fashionandyou.com !
We apologize for the inconvenience caused to you. Based on your concern we would like to inform you that as per updates from our courier partner the shipment was lost at there end and hence the refund against your undelivered order has been processed from our end by today in your same account from which you have made the payment. However it may take 3-5 business days to reflect the amount in your account. We would request you to please wait for the same and the amount will be there in your account.
Also, we have shard the feedback with respective team and the strong action has been taken against the courier partner. We will ensure that you will not face any such issues further.
We once again apologize for the inconvenience caused to you and we look forward to serve you better in future.
We appreciate your patience and understanding in this regard.
For any further assistance you can call us at +[protected]:00AM till Midnight or email us at [protected]@fashionandyou.com
Best Regards,
Customer support team
www.Fashionandyou.com