Fashion And You — refund issue

Address:	122016
Website:	www.fashionandyou.com/contactus

Hello,

Myself rachit mittal.

I purchased a us polo shoe from fashion and you and they delivered the product on 28th aug. When i unpacked the box, i found that the shoe color was faded and the quality was very poor. I wrote a complain on same say for the return and refund. They picked the product on 1st sept. Now today is 18th sept, they did not reply on my email even i'm taking daily follow up. And they did not refund my money also. Last time they reverted "there is some technical issue is going on our site. We will get back to you shortly."

I'm also a technical guy and working in xerox india. I don't think so there is some technical issue related with the refund amount. And one more thing they don't have any contact number so that no one call them.

Please help me out sir. My money is not useless. I'm an employee and earn the single pie on daily basis.

I'm attaching the photo of return product slip which is provided by the courier company -