Fashion And You — refund not credited to my account


I am a regular customer of fashionandyou and always appreciated the timely delivery and the quality of material. But my last experience has been very bad.
I have ordered 4 articles from fny, which was received on oct 5th via order no #[protected], the quality of the material was not good and also the sizes were not as expected, i placed a return request on the same day, after several reminders including my visit to your office the material was taken back on 7th of november. Since then i have been following up for refund. The customer care no. S does not work and there is no responsible person if i call at the reception.
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    Smile Campus, Plot Number 241, Udyog Vihar Phase 1, Gurgaon, Haryana, India - 122016
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