Fashion And You — Refund not done even after 1.5 month

Address:New Delhi, Delhi, 110063

I have ordered a product with order id[protected] from fashion and you two months back. Since the product quality was not good, I returned the product. It has been more than a month but I have not yet received the refund. I have been following up with them almost every 2nd 3rd day and everytime I get a reply that they have escalated the issue without giving me details about by when I will be receiving my refund. I have written several emails and made several calls, yet they have not yet refunded. No company takes 1.5 months to refund the money. But fashion and you never gives a satisfactory reply and no refunding my money. They have been causing mental harassment to me since 1.5 months by not returning my money . I have also lost much of time behind this issue in vain.
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    Fashion And You Phone
    +91 124 412 5000
    +91 124 490 9400
    Fashion And You Address
    Smile Campus, Plot Number 241, Udyog Vihar Phase 1, Gurgaon, Haryana, India - 122016
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