Fashion And You — Refund not done since last 6-7 months

Address:	411021
Website:	ww.fashionandyou.com

I have ordered for products from a website called as www.fashionandyou.com. i made the entire payment but i received the product with cheapest quality. I returned this product immediately and chasing this refund since last 6-7 months.
Dropping emails and calling them for refund.
Now after making not less than 50 attempts to reach them i was told that they are working on the refund and its in the process.
Even when i warned them of taking this issue to consumer forum the relpy was "no problem at all, please go ahead".

I should say that this is my most disappointing experience in my online shopping spree of 5-6 yrs.

To all those who are shopping with please stop doing it right away or some day or the other you are going to face the similar or even bigger problems. Its only because of such fraudulent companies many genuine websites are facing problem in india since people are losing their faith in online shopping.