Fashion And You — refund of rs.5971 not received from 6 months

Address:	Gurgaon, Haryana, 147003
Website:	www.fashionandyou.com

I am a regular customer of fashionandyou.com. I used to buy many products from them. I have not expected this. I ordered some product in the month of october 2018, and they were not as per my need, so i returned back the products and i have not receieved any refund till now. A total refund of 5971 has to be there in my bank account, but there is no refund. :/

I have registered a complaint for reversal of money related to my order id's -
[protected] placed on 08/10/2017 as title "jan 2 december design studio off white an" of amount rs.4143.00,
[protected] placed on 05/10/2017 as title "loafers" of amount rs.884.00 and
[protected] placed on 05/10/2017 as title"ucb flat front trousers" of amount" rs.944.00.

I have returned the 3 products within one week of deleivery but 6 months till now, i have not received any amount reversed in my account. I have called customer care number of yours but no help given.

Waiting for the necessary steps to be taken,
Jatinder sharma
Phn no.- +91-[protected]