Fashion And You — Refund pending since 3 months

Address:Bangalore, Karnataka

I returned a bad quality product received from them (Fashionandyou) and was assured of amount refund of the same.

I was told they have raised a return request against "order no[protected]".

Its been 3 months since am chasing them now. Every time i mail them i get same response as below:

"we acknowledge your concern and apologize for the inconvenience cause due to delay. However we are looking into the issue on top priority and your request is already under process, kindly allow us some time regarding the same."

And its been 3 months now. And the reply i get is the copy paste of the same mail again and gain..

Such pathetic customer service they provide.

And i do want to escalate this matter. I wonder how many such people they are duping. We need to file a case against such cheating practice.

Anyone else faced issues with them (Write back to me). Am willing to file a consumer case against them.
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    Fashion And You Phone
    +91 124 412 5000
    +91 124 490 9400
    Fashion And You Address
    Smile Campus, Plot Number 241, Udyog Vihar Phase 1, Gurgaon, Haryana, India - 122016
    View all Fashion And You contact information