Fashion And You — Refund problem

Address:	Kolkata, West Bengal, 700014
Website:	Fashion and you

Maine 21 jan ko ek parcel return kiya. Abhi tak mujhe mera refund money wapas nhi mila. Mujhe mera bhai k shadi me wear krna tha. . Mujhe mera paisa wapas do nhi to bht kharap ho jaga..
After this bad news communicated to me by FnY via email (they did not even think of calling me and explaining), I was hoping that the refund would come in within a few days. I waited patiently. Hours turned into days and days into weeks. Each time I would call the FnY Customer Care, the person on the other side would keep repeating the same sentence, ‘Sir, we know that blah blah.. has happened and we are blah blah… about it.’But I need to know when will my refund come in? I cannot see that in my bank statement. I begged! Can you at least tell me the transaction reference numbers so that I could check with my bank? And their representative responds, ’Sir, we have requested the finance department to share the transaction numbers with us and we are waiting to hear from them.’ That’s awesome.