Fashion And You — Return and Refund

Smirkar

from Mumbai, Maharashtra

Address:	Gurgaon, Haryana
Website:	www.fashionandyou.com

I bought 2 lehngas on October 13, 2016 and when I received them I was shocked at the quality. (Order No.[protected] &[protected]

Just because people buy online the online site are selling stuff that you wouldn't buy in the local roadside haat.

And when it's time to return the product the companies just shut themselves out and you are left with a bad quality product and a bad experience trying to reach out to a team whose sole aim is to make sure they do not return you your money.

I have written several emails to the Fashion and you team and also tried calling them many times(the ivr had put me on hold for more than 10 minutes and no one took my call) but there has been absolutely no response from their end.

They have taken back one of the orders ( Order No.[protected] but not processed the refund as for the other order(Order No.[protected] they are not even responding to my emails.

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Fashion And You customer support has been notified about the posted complaint.

Nov 09, 2016

Updated by Smirkar They have picked up the orders but are now NOT ACTING on the REFUND.

Nov 14, 2016

Updated by Smirkar The return parcels have been picked up and delivered (by their own courier) but yet there is no refund from these fraudsters.