[Resolved]  Fashion And You — Shipment not delivered. According to customer care delivered on some address that does not exist

Address:

Lucknow, Uttar Pradesh

I placed an order on 13 November 2014, order #[protected]. And I mentioned the shipping address of Ghaziabad, UP (for my brother Salil Agrawal). First they delayed the order. Then today when I checked, it was showing as delivered where as my brother didn't received it. I checked with customer service they told me it has been delivered on some address in Lucknow. They were not ready to accept that they have delivered it on some wrong address. I told them that how they can deliver to some address that does not exist. But they are not being helpful. they are not cooperating.