Fashion And You — want to return the order but no one replied my emails and calls

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

I have order a semi stitched suits order number is [protected] and the product was not according to the picture so i emailed a return request on 22 nd September 2018 by which they raised a ticket number # is 46690 and also there customer care numbers didnot responding any calls, is this way you treats your customer you people are runiening your image and if i will not receive any positive response from your side i'll not going to buy your product in future.