Fashion And You — wrong size delivered

Address:Dehradun, Uttarakhand

i had ordered a shoe from fashion and you size is UK-8 but they had delivered me wrong size o[censored]K-6 and also they had removed the size sticker from the shoe when i asked them for exchange the product from a big size they refused to do so and told me that the amount will transfer in my fashion and you account in form of credits so if still i am not intereseted to shop with them then i have to shop and also delivering time period of them is more than 15 days. Order no:[protected].
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Fashion And You customer support has been notified about the posted complaint.
Complaint comments 


Dear lakshya,

Greetings from !

We apologize for the inconvenience caused due to issues in returning the product. As per your conversation over the call, we would like to inform you that we have already initiated the return for your product and the same will be collected from your address with in 2-3 business days. As soon as we receive the product back in our warehouse the refund will be processed in your bank account. We would request you to share your NEFT bank details, so that we may get the refund processed in your bank account.

We once again apologize for the inconvenience caused to you and look forward to serve you better in future.

We appreciate your patience and understanding in this regard.

For any further assistance you can call us at +[protected]:00AM till Midnight or email us at [protected]

Best Regards,
Customer support team

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    +91 124 412 5000
    +91 124 490 9400
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    Smile Campus, Plot Number 241, Udyog Vihar Phase 1, Gurgaon, Haryana, India - 122016
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