[Resolved] Fastrack — 3097sfa watch crown defect. | |||
I have purchase watch on 11 june 2017 (Model : 3097sfa. But my crown is getting out of pin for 3 times in 3 months. I have purchased this from titan showroom, vasai (W). When i went in store they told me it's delicate we are not responsible for these. I have change crown from showroom for 3 times but i am not happy by service. I am fed up of this problem. I am hoping my problem will get solve or get replacement. Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved | |||
1 Comment | |||
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Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number &email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve