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Fastrack Complaints & Reviews

1.3
Updated: May 22, 2025
Complaints 947
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248
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Fastrack reviews & complaints page 11

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P
pratapanil_0
Jul 16, 2021
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Address: A154 D sec 63 noida up 201301

Maine fastrack ki ghari amazon se kharidi thi But wo ab chalna band ho gayi hai. So pls solve this probelum very urgently.
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    Irappa Mudagall
    Jul 13, 2021
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    The wind shield of the car KA02 ML6502 is broken and left at garage for the replacement. The FAST TAG attached to is damaged. I want the duplicate. Kindly mention, how to proceed.The details of FAST TAG are as below.
    Customer name: Irappa [censored]irappa Mudagall
    Wallet ID [protected]
    Customer ID:[protected]
    Tag Seq No:20795205
    HFR No: HFR01113368
    With regards
    Dr.I.F.Mudagall
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      mahesh04061989
      Jul 13, 2021
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      Address: pune

      I have ordered two sunglasses but i have received only one.If i do not get the resolution in one day i will take this case to consumer forum court
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        Anujith Sahuji
        Jul 8, 2021
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        Dear team,
        I have fast track reflex 2.0 which has a display complaint which is also out of warranty. I recently visited one of our service center and enquired about replacing my reflex and was told that it will cost around 1650 rupees for replacing the old one with new one. But my concerns is that new reflex 2.0 only cost 1195 rupees only so kindly let me know if I can repalce only the module and not the band.
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          S
          ShAh RiAz
          Jul 4, 2021
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          Address: Srinagar kashmir

          I'm from Srinagar Kashmir.
          I bought a watch in November 2020, yesterday suddenly it's seconds hand stopped working, what am I supposed to do. I'm not able to locate nearby Fastrack service centre.
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            S
            Spsingh1130
            Jul 2, 2021
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            Address: Flat No 220 Metropolis Pristine

            Today got delivery from Amazon Fast track Reflex 3.
            Belt buckle tried to fix but not going inside.
            Belt hole is smaller.
            Please suggest
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              T
              T.gautam
              from Aligarh, Uttar Pradesh
              Jun 20, 2021
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              Address: Fastrack [email protected]

              Dear Sir/Mam,
              Myself Tarun Gautam from kota Rajasthan.I purchased Fastrack sunglass on 19/8/2020 from Goswami Opticals, when I weared it it's frame and lens of one side crack.Showrom owner said to the concerning person(Bhawar Singh) of fastrack at Kota but no response will be there. I talked to Mr.Vikas, Fastrack Jaipur he said that warranty is not of one year, it's warranty is only and only of 6 months( this is not true) and how you can say that it breaks when you wear..I said to him that send me rules and regulations regarding warranty but he didn't send..Last year I purchased same Sunglass(model somewhat different) from Rajkamal optics, Kota...before completion of last month of one year warranty it breaks from the joint of the same at the time of wearing they exchanged my sunglasss.
              Please resolve my problem and give me response immediately...If the problem is not resolved then I complained to Consumer court.
              Attachments:- Receipt and breaked sunglass
              Thanks
              Tarun Gautam

              [protected]
              Jul 13, 2021
              Complaint marked as Resolved 
              Problem resolved
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                aanand raj 12345678
                Jun 20, 2021
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                Address: Subedari,Hanamkonda ,warangal,telangana

                My self A.Anand raj I purchase Fastrack spects in hanamonda adalath warangal tenlagana.one of my temple has broken of my spects but the staff was not responding good staff name Titan eye plus prakash his giving very lazy answer to the CUSTOMER this problum am facing fourth time I have ### service. Atleast don't repeat to the other CUSTOMER and check my history in Fastrack servises [protected]

                My bill number[protected]
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                  T
                  toxickPK
                  Jun 11, 2021
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                  There is no Timer or Stopwatch at all in any Reflex Bands, it is very essential, plzzz brin STOPWATCH or COUNTDOWN Timer in fitness bands
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                    K
                    kaiwalyap
                    Jun 10, 2021
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                    Address: A1 SHRADDHA SAGAR APT.NAMA MASTER NAGAR,KARJAT

                    My fastrack reflex 2.0 band display is not working .
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                      Thejas Ganiga
                      Jun 9, 2021
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                      Address: manglore ,karnataka

                      I have no warranty card and my watch display is not clear what should i do ?
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                        Samrat666
                        Jun 2, 2021
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                        Address: B-1/264 sector h lda colony Kanpur road lko

                        My watch is out of warranty but my dial glass has alot of scratches now and want to get it replaces.
                        my watch model is 3072SAC33
                        I just want to know if we get the watch damaged parts and if yes then where?
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                          A
                          Arzoo Firdos
                          May 22, 2021
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                          It's not even six months I bought this sunglasses. But now I am having many issues like
                          Glass crashes
                          Handle very tight
                          Not comfortable
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                            Naseemsha
                            May 5, 2021
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                            Address: 91, bharathiyar street, karaikal

                            I bought the fastruck Wrist Watch in December of its strap not right Change it
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                              AlokRoy1984
                              Apr 20, 2021
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                              Address: Hno -28,Ashoka Greens,Halbakachora, near Adeshwar academy,Adawal Jagdalpur,494001

                              Dear Team
                              I use my Fastrack Reflex Band since last 10months but suddenly it's Display light goan
                              Yesterday night . Please help for same.

                              BR;
                              Alok
                              [protected]
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                                tejashree sj
                                Apr 20, 2021
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                                Address: Kandivali east, mumbai - 400101

                                I have purchased the reflex beat smart watch from Suyog Watches which is at Kandivali (e), Mumbai - 400101 on[protected]. Its model no is SWD90066PP01.

                                After, within 1 months i was not able to get the notifications from the watch though it is connected to bluetooth, then I submitted the watch to the retailer he sent the watch to the company stating the same problem. This procedure took complete 1 month again but after receiving the watch I again find same issue. even the brightness is also low. And the Watch Strip was also broken after i got the watch from company. I am attaching the photo of Broken strip, the original bill photo & last warranty replacement challan with this mail.
                                Please may I get a resolution to this matter, either I get a new watch, or may I have my refund. Simple
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                                  UmeshPal2011
                                  Apr 13, 2021
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                                  Address: "Ravi Residency" Block No. 262; Near Sterling Hospital, Behind Dharam Nagar, 150 Feet Ring Road,

                                  On 12 Mar 2021 my fastrack Band stop working I gave the product to Rajkot service Center name World of Titan. They called me yesterday stating that I will not getting my band back and Fastrack just provide the credit.
                                  I am having Covid +ve so I send my friend with the recipient.

                                  But the female staff talk very rudely and deny to give the credit. They ask me on call which another model shall I buy. I said if I don't get mine I can move to reflex 3.0. But that lady staff denies to get.

                                  Now help me how can I have my band or the replacement. I gave to Fastrack Service center they send the product to you and now I don't have my money nor product.

                                  Let me know how you resolute it or where to complain further. Will I get the product or credit in my account or reflex 3.0 paying above amount or not.

                                  Or return my band to me with proper functioning.

                                  What about the rude behaviour of your staff?

                                  Shall I have to include consumer forum or will get the resolution?

                                  Your company is troubling a covid +ve person and talking improperly with his helping friends.
                                  Apr 14, 2021
                                  Updated by UmeshPal2011
                                  TKT-[protected]
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                                    Indirajith R
                                    Apr 11, 2021
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                                    Address: 7, Semmedu Thottam, KG Garden, Kangayam Road, Tirupur

                                    I have received a fastrack supershield mask as a compliment from fastrack for buying a belt, now my mask's adjustable nose clip is broken and is of very low quality, so please do the needful
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                                      deshram
                                      Apr 4, 2021
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                                      Website: www.reflex.com

                                      Sir, my reflex digital watch model-swd90059 is not showing time, and when i want to connect with my phone its not connect, its show only lining on the display
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                                        Rahulsonam
                                        Mar 27, 2021
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                                        Address: District Jail Balrampur, Balrampur, District Balrampur

                                        My watch stops many times automatically and to be late to actual time.
                                        Mar 27, 2021
                                        Updated by Rahulsonam
                                        मेरी घड़ी अपने आप ही बंद हो जाती है और फिर चलने लगती है इसलिए लेट हो जाती है ।
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