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Ethos Watches India Complaints & Reviews

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Last updated Feb 24, 2022
Complaints 25
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7
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18
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Ethos Watches India Website

Ethos Watches India Head Office Address

Kamla Centre, SCO 88-89, Sector 8-C
Chandigarh
Chandigarh District
Punjab
India
160009

Ethos Watches India Phone Numbers

Phone
+91 87 2502 8900
18
17

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+91 17 2254 8302
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Ethos Watches India reviews & complaints(25)

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Date of incident: Dec 27th, 2021
Client Number: SRF No : SRFEDSC[protected]
Full Description of Incident:
I gave a watch for repair at Ethos Repair Center in Saket, New Delhi. The amount to be paid to them was Rs. 13385. At the time of payment, their credit card machine upstairs in their office was not working so the lady at the reception took me downstairs to their store. My card was swiped at a machine at 11:19:45 AM....
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4g watch
Ethos Watches India customer support has been notified about the posted complaint.
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    Ethos Watches India — Refund for cancelled order not received

    I had purchased a watch from https://www.ethoswatches.com/ on 24th Oct, i was informed a week later that the watch was not available and hence i requested for refund of the amount paid online. it's been over 10 days but still i haven't recieved the amount to my bank account...
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    I was on business trip and while retuning back to mauritius on 31st jan 2019, i dropped at ethos shop at departure in new delhi duty free to buy a tissot watch pr 100 sport chic t101.‪910.22.116.00‬ for my wife. As this model was not available the shop assistant propose me to buy another model pr100 model tissot t101.‪910.11.121.00‬ saying it was the latest one and the bestseller collection. i bought the watch for inr 17, 210...
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    I had ordered Casio ERA-600RR-2AVUDF and received it on 6th June. But the box is of a different model EF-558sg-1avdf and the watch isn’t covered. Also, there is no cover on the strap or the dial. The tag is lying somewhere inside the manual and not attached with the strap. The unboxing felt I am opening a very old box.

    The warranty card also looks very old. Really disappointed at the very first experience with Ethos. I ordered...
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    On 19 oct 2018, i contacted ethos[protected] regarding a longines watch. Was offered a price, which i agreed to. I was told there is only one watch available at their pune store. I will need to make full payment and then they will send the watch to my address. I said i need to see it physically before buying (What if there is any damage, etc.?). I was told to make 20k as advance and book the watch. It would be sent to their bengaluru store...
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    Very poor response from the customer care and the help desk person and they are giving false commitment to the customer on the delivery date which is very ridiculous. they did the delivery Very late. They give poor response to the customer. They don't have any additional number for the delivery team.after 6 pm I am not able to contact the delivery team. It should be always 24/7 so that it will be helpful for customer....
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    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

    Ethos Watches India — watch not delivered post online payment.

    My oders no.is #20026751 dated 9th march 2018. I have not received any confirmation from vthe team nor any one is answering the no. Disaplyed as helpline on the site.[protected], [protected]
    I spoke to some one on web chat and he is just redicrecting to these mobile no.s not giveing any information about the order.

    Kindly let me know by when I'll receive the watch or Valcke my order and refund the amount....
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    Hello team,
    I had ordered the kw8x android watch model from the website, but have received an entirely different model which is not even listed among the product list.
    The delivered product seems a cheap made one, and when i tried to contact the customer care during their business hours the number is switched off.
    Order id:[[protected] ]
    Require a replacement, a compensation and also would like to file a complaint regarding the lethargic and non responsive behaviour of the team.
    Shooting this productes is available
    Regards
    Saleem i seta
    Mobile [protected]
    [protected]
    Krushna nagar mahila mandal road veraval 362265
    Ethos Watches India customer support has been notified about the posted complaint.
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      Hi, we bought an automatic movada watch from ethos mall of india, noida in april 2017. The watch is a problem since the time we bought it. It has gone for repairs every 2months.in last 7 months, the watch has been in service center for 3 months. I had complained regarding this to ethos and they assured me that the communication had been sent to the movado brand and the brand rejected the request for replacement as the watch is working fine...
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      I have purchased ethos watch online through www.ethoswatches.com
      Paid through online transaction, have been following up with kiran mam since last 17 days, on the contact numbers - [protected], [protected], [protected] and no response yet. I have lost my money and have not received any watch yet.

      They promise many times such as call back or order details will be send by end of day today and everyday but no watch has arrived...
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      13 jan 2018,

      Order#[protected] placed for fossil tailor es3966, (States last piece available while ordering)

      19 jan 2018,

      Got a call from [sorry forgot the name of the lady] watch did not pass the quality check & they don't have other piece to ship. So requested me to select the other model, even if its on higher price - we will provide on there cost.
      [i thought wow what a service]
      br...
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      We bought tissot watch from ethos store in inorbit mall, hyderabad in dec 2015. We dont know what is the warranty on that watch. There are so many booklets which came with the watch, but none talks about the warranty on the watch. I want to get the watch strap repaired. The problem is for past 3 months. There is no accidental damage to the watch, the metal strap came out itself. Please suggest the possible options for its repair and let me...
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      I recently bought an Omega Seamaster PlanetOcean series coaxial 8605 from Ethos outlet based in Inorbit mall, Navi Mumbai.
      Barely 15 days after the purchase Ethos announced a sale only to be followed by another family sale starting 9th June.
      I categorically asked the staff while buying this watch that when does Ethos have its sales period. I wasn't given any definitive answer.
      Also I was told that a discount of 22%...
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      Ethos Watches India — Regarding purchase from Ethos duty free shop : IGI Delhi

      Dear sir,

      I have visited Ethos duty free shop at IGI Delhi on 15th May 2017 to purchase a Tissot watch. The representative present at the shop falsely acclaimed one of the discontinued models as the latest model and he has sold that watch to me. After reaching Amsterdam, I checked the same on stores here and found that the watch has been discontinued long back and it's a wrong choice. I am not happy with such behaviour of...
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      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      Ethos Watches India — Non receipt of the watch even after a month it was given for repair at your Inorbit Mall Vashi outlet

      I gave my SKAGEN watch to your aforementioned outlet for repair of its band (Only) on 17th March 2017 who in turn send it to your service center at Bangalore.
      Unfortunately till date I do not know the status of my said watch.
      While enquiring through email, I was asked to submit the warrantee card. I sent the cash memo as no warantee card was been given, at the time I purchased it from Mumbai International Airport-Terminal-T2...
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      I just got my Tag Heuer connected modular 45 today! The packing looked descent. I started the watch and connected to my phone but since it was really less charged, it went off! Then I put it for charging and now it's never starting again!!! Really disappoint with Ethos! Bad experience!! Please resolve this and you can start by contacting me on my email [protected]@gmail.com...
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      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      Ethos Watches India — Defective watch

      I bought omega seamaster professional 300 blue dial from ethos store g8 Alfa one mall Ahmedabad on 25 .11.2016. I was given watch with scratches as it was only piece. Now after two months the watch is stopping at ten hours after wearing it for whole day. I contacted ethos people many times but I m guided here and there. I m from far place and I cannot visit Ahmedabad again. So please arrange to resolve my problem in Delhi.

      Sonam...
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      Had purchaised a mk on 2.10.15 which the very next day wasnt working!
      I went to ethos for replacement bcz i cant accept it which has stopped working the very next day.
      Ethos keeps & repairs it & tells me the watch has been replaced & a new piece is gvn.
      Same problem faced. barely a yr completed.
      Spoken to ali shaikh_vashi inorbit ethos store....
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      Dear Sirs,

      I had purchased a White Rado watch last year from Ethos @ Alpha Mall Ahmedabad.

      Whatever the reason, it keeps stopping every other day!!!

      For last 1 Year am facing this problem on a 1 Lac RS Rado watch.

      We keep getting a watch returned after a few weeks without the problem getting resolved.

      Job No SDD/2016/10873

      Sr No. 12786390
      Even...
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