Fastrack Complaints & Reviews

Respected sir/ madam,
I am mr. Denny from pondicherry i bought a fast-track watch model no. N414745moz from swarnam times located at phoenix market city chennai on[protected]. Now the colour in the dial has changed and it is looking awkward. The person told that there is coverage of warranty for period of two year.
The thing is the watch has been bought just two months back and i have rarely used it so how this can occur??....

Hello

I have purchased a bag on 27 feb 2019. After 15 days i find a problem in bag left side stripp near strech problem so i go to the fastrack store and i submit my bag and that time he told me sir its take to for exchange your bag minimum 30 to 45 days so i reply him ok. So after 30 days i call him so he says sir you need to wait more 15 days than you will get a new bag again
I said ok.
So after 45 days i...

When i purchased a watch from the store at thane station for my husband i asked the sales person if it can be exchanged if the person doesn't like it as it is a gift. He said yes it can be exchanged in a month. However when i go back within 3 days they say you will have to purchase in same range which was not mentioned earlier due to which i am forced to buy something i dont like. Really very bad service. Ideally people specify if such terms...

Dear manufacturer
Did you hear the word rusted, omg unbelievable did fastback watch watch rust for 1 year. I had cross checked that is it original fastback on your authorised dealer they told me it's orginal then how it is possible. Stainless steel and water resistant watch rust i have not having habit of playing in water or swimming then how it rust??? (Attached pic) i am using ng1474sm01 from 3 years and nk3120sl02 no issue with...

On 12.6.2019 i had booked a fast track taxi for 12 hour from 08:00am to 08:00 pm by calling[protected] for the next day, i. E 13.6.2019 for an important official work. The lady who attended told me that for 12 hours and 80 kms the charges will be rs 2200/- and beyond which i will be charged to which i agreed. She told that i will be receiving the vehicle number and otp the next day morning, i. E on 13.6.2019. Accordingly, on 13.6.2019 at...

Given for service at world of titan, near vijay charrasta, ahmedabad, when got back the dialpad had fingerprints type of scratches & also a scratch on the minute hand & slight scratch on second hand of watch, wasn't accepting the mistake & arguing back. I just want my watch repaired in good condition, i'm complaining here as to get clear & prompt solution...

Respect team.,

Complaint : not working properly.
Modal : 38021pp04

I am dinesh, i am using above mentioned watch since a long time, i frequently had an issue, i get serviced and changing the battery also it not running throughout the day.
One of my friend mr. Hussain also buy this watch few month back as this style is good. He also facing the same issue.
Kindly fix the issue in this modal....

I have purchased the watch of fastract @3500 the model is and was few days old
Why the company decreases our goodwill i[censored] ll not satisfy the customer then why are you making fool of people
I want the new one same model and water proof other wise i ll sue the dealer and also the fastrack company...
So please give me the same n new with out any defect
I m old customer of fastrack and my family also then why...

Booked cab for my elderly parent (Father physically challenged too) to drop at chennai central on 25.06.2019 7:45pm.

After drooping he communicated to them that the network is off so can't show you the amount in display but you have to pay 530 (In place of 460) and finally they run around to get the change and paid him since it was late for them to board the train.

Atrocious, instead of this he could have begged...

Today in the afternoon around 2pm I visited one of your fast track store at Big Bazaar Netaji Subash chandra Bose arcade CUTTACK but the Games of thrones collection Sunglasses we’re not available and the concerned person in the store said the collection is not available as the stock has not been sent to that store.

Kind regards

Mohammad Abdul Subhan
+91 [protected]...

I bought a fastrack reflex 2.0 smart band 2 weeks ago. As far as the look is concerned, it is awesome
. When it comes to performance, i'm totally disappointed for buying this.
This device often gets disconnected from my phone automatically.
I had a nice sleep for 6 hours, but the device shows as 3 hours.
I have no idea how to fix this.
So i request you guys to take this up and get it resolved for me.
br...

I purchased a Fastrack road trip watch fro world of titan showroom at Kochi the product has stopped working the next day.I got it repaired but now the strap of the watch is damaged it is written on the strap that it's genuine leather but I don't think so.Also the showroom staff behaved me very badly.I request to repair or replace my watch.I am totally disappointed by your product....

Sir
I ordered two combo watches rs 1199 when i saw the images and videos the told me that they are original fastrack watche i opened the box the are useless fake watches when i contacted many times. Neither and nor they replied me nor responded may mails they only shows me we will contact u soon but but i waiting their replies but no respond came from them so kindly please help me that will b ur humble kindness
Awb[protected]br...

Why does fastrac only allow$ 50.00 in debit when using the desill pumps. Anyone knows that a desil truck takes at least $ 130.00 to $ 150.00 to fill. We use a lot of fuel in our trucks and are very exasperated with fastrac therefore we will no longer use their fuel until this is fixed. When we go to the manager all we are told is its your bank but we can go anywhere else and the shut off ranges fron $ 75.00 to complete fillup so there is...

Dt:30/04/2019

From:
Ritika pandey
To,
The manager,
Customer care department
Titan,

Sub : complaint letter against servicing experience for bluetooth issue.
Ref: fastrack smartwatch reflex 2.0 sr no: 8517swd9pp05 inv no: 025659 dt: 22/02/2019
Respected sir,
With reference to above matter this is to inform you that i have purchased fast track watch from...

I bought a fastrack watch for rs 1560 its is stain less steel.in discription it was mentined that the product is water resistant for 50m. So i used it while washing hands. But in few days it got moisture under front glass which vanished
The beauty of the product as it can be seen in attached photo.
Now i request to suggest me the option for future episodes....

Order fastrack watch combo rs.1199 from wrist factory by courier bluedart order detail [protected]). Awb ([protected]) when i see the images and review i thought watches are branfded but watches are duplicate... And brown one has its broken key and red one not tell the time properly.. I am expecting good quality product but product i get is in very bad condition... Plz return this order and return my cash 1199....

Fast track watch was purchased in a month of october still it is under warranty and it's be 6 months and leather belt got ripped and colour also fadded and when we visited fast track and titan service center they didn't had any proper solution for the same we have paid for that watch 1800₹ for that watch is that a service provided from your end?

We are not happy at all we have purchased branded watch because we had trust...

I bought this band on jan 1st, 2019 and am really frustrated with its performance as i had given this band for servicing two times for same charging issue. Every time it works after servicing but it again stop working when i put it for second time charging. I have wasted precise time in giving for servicing and following up.
End result is band is not working!!
As i do not want to spend more time on this by again giving servicing...

I had orderd one sunglass from the fastrack official website. The product was defective and i asked whether i could take the product to a shop and replace it. I didnot get a proper reply. Instead they themselves initiated the return and refund.
They took the return and said they have processed the amount of rs 2799/-.
Its been a week and i havnt got any refund to my account.
I tried contacting via email and the only...