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Fastrack Complaints & Reviews

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Last updated Apr 16, 2024
Complaints 936
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Fastrack reviews & complaints page 24

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S
sijosinu
from Muluppilagadu, Kerala
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non availability of strap for model no 6004 (wrist watch)- a reminder

This is to bring your attention into a major problem faced by me for the last 16 months. I purchased a wrist watch (Model no 6004) from one of your dealers. Later the strap had a damage and it is not usable now.
I visited many of your dealers in thalassery and kannur in kerala (Fastrack service centre in city centre kannur too) and they noted down my mobile number telling that they would ring to me. Till now, i have received no call...
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S
sijosinu
from Muluppilagadu, Kerala
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non availability of strap for model no 6004 (wrist watch)

This is to bring your attention into a major problem faced by me for the last 16 months. I purchased a wrist watch (Model no 6004) from one of your dealers. Later the strap had a damage and it is not usable now.
I visited many of your dealers in thalassery and kannur in kerala (Fastrack service centre in city centre kannur too) and they noted down my mobile number telling that they would ring to me. Till now, i have received no call...
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R
Raja's Gurram
from Tadepallegudem, Andhra Pradesh
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product is changed.

Address:West Godavari, Andhra Pradesh, 534101
Website:flatsale

Hi team,
I have ordered one fastrack watch and hand spinner from "http://www.flatsale.online" they delivered watch this is totally different also what they are showing in their website. Here my concern is to update you that they are selling wrong/ product.
Requesting you to please change the product.
If you want you can reach me on [protected]
Grkr. [protected]@gmail.com...
+2 photos
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U
umashankarv
from Chennai, Tamil Nadu
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fraud and cheating by fast track and drivers

Address:Chennai, Tamil Nadu, 602024

I booked a cab from thiruninravur (Near pattabiram) and took a package for 5hrs/50kms. Scheduled for 4pm pickup. However, due to some personal work, i informed driver to that i will board the cab by 4.30pm and boarded the cab at 4.45pm. The driver did not inform that the package time will start from 4pm. I completed by trip at 9.35pm which is 35 mins more that the package time. However, i used the cab for exactly 5 hrs/49kms only.
br...
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D
Deepak K Choudhary
from Mumbai, Maharashtra
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fastrack watch ng3089sm02 black magic analog

Address:Mumbai City, Maharashtra, 400015

Dear Fastrack team

I have bought fastrack watch NG3089SM02 Black Magic Analog Watch in October 2016 through Flipkart.

Its only 8 month & My watch crown got broken though i have kept it with proper care.

I request you to get this repair or replace same.

My details are as stated below.

Name: Deepak K Choudhary
Contact : [protected]
Email Id : [protected]@gmail.combr...
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P
Priyanka003
from Mandya, Karnataka
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Rude customer service not exchanging the product within 15 days

Address:New Delhi, Delhi, 110009
Website:Fastrack Customer Care, Complaints and ...

I recently bought a watch to gift smone but unfrtnately it was not her choice so i went to exchange it within 15 days bt frm there i got really rude rply tht we can not exchange the product now. D watch is as it is with tag attached to it but still they are not entertaining the exchange really dissapointed.
Priyanka
[protected]
[protected]@gmail.com...
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N
Naseer Mir
from Srinagar, Jammu and Kashmir
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Repair of fast track watch in warranty

Address:Pauri Garhwal, Uttarakhand, 190006
Website:Fastrack

Sir i have brought fast tract watch almost 3 months back online from amazon. As per the details the watch is water proof. But to my surprise it's not so. While i was walking during raining for just 5-10 mins that to with mild rain, the watch absorbed the rain. Now i want to repair the watch. Watch is still in warranty. Please sir tell me the procedure to fallow...
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R
Rahul j s
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Disappointed due to unavailability of sticker and bad service stations

Address:Thiruvananthapuram, Kerala

I have a costly watch in the Fastrack chronograph series and I recently went to customer service centre .I have been facing so many problems in the recent times due to the delay in watch repairs and they says they don't have the parts or stickers they had made for. It's absolutely a mistake from your side .U should provide correct stickers in the chronograph surface for servicing ..My watch is looking awkward with the bad sticker I had got....
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Address:111
Website:www.fasttrackcalltaxi.in

My wife and daughter boarded Fast Track call taxi service from Chennai airport on 2 June [protected]@ 8.00 am. The car met with a major accident due to the sheer negligence and reckless driving of the driver. She was admitted in Apollo hospital for 3 days due to serve injuries in head (stiches) and body. When I contacted Fast Track complaint cell they were very harsh and didn't even have the basic courtesy to reply properly. When I asked them to...
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S
Shimu s das
from Salem, Tamil Nadu
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Fraud booking and overcharge

Address:Chennai, Tamil Nadu, 6000092

My self sajeev kumar. I was travelling from chennai central to elango nagar. I am also regular customer for fast track in long. I am travel previous week 30.06.2017 same distance paid rs 255 only but after one week also booking same distance amount is rs 390. Iam shoked. I am tell booking lady this case she is give not satisfied answer so this is my last booking. I am unsatisfied with booking lady and over charge. Pls improve ur service booking....
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S
Sumit Dangolia
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Watch doesn't works

Address:South West Delhi, Delhi, 110043
Website:Consumercomplaints.in

Fastrack-tees wrist watch
I Bought this watch 2 months ago.from online store Flipkart.From that day my watch works well but yesterday I got disappointed with the watch when suddenly it doesn't work .I don't understand what's the problem. Company has gauranteed 12 months of the watch .I will say that the company will recover my watch as fast as possible....
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S
sanjay8989
from Bengaluru, Karnataka
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Fastrack Duplicate watch

Address:560037
Website:www.flatsale.online

Hi team,
I have ordered one fastrack watch from "http://www.flatsale.online" they delivered duplicate watch this is totally different also what they are showing in their website. Here my concern is to update you that they are selling wrong/duplicate product.
Requesting you to please look into it.
if you want you can reach me on [protected]
[protected]@gmail.com

attaching snapshot for your reference...
+2 photos
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S
Sainath More
from Delhi, Delhi
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Duplicate Product received from Superb Online

Address:Thane, Maharashtra, 421302
Website:www.superbdeal.online

Dear Sir / Madam,

My Name is Sainath More, Contact No.: - [protected], Mail ID: - [protected]@yahoo.com

I want to register a case on http://www.superbdeal.online/.

I had purchase a combo of HP Laptop Bag, Fast track Wrist watch and Samsung 128 GB Micro SD card. When I received these products, I found all the products are duplicate. I tried contacting online site team for replacement or to return...
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J
JKPRO MOTERS
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Watch defect not working properly

Address:620002

I have purchased fastrack watch model no.NF3039SM03at 19/12/2015. The watch contains two clocks after few months of purchase the watch stopped working properly. I have send the watch to service center three times but still the defect is not solved and the shop owner told me that it is manufacturing defect. Still one of the clock is not working. Hell to fastrack watches. My 1895 got wasted buying ur product.
If i had time i must take...
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Ankit Chandrikapure
from Jawad, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective watch and worst quality product

Address:490025

I have purchased fastrack watch model no.30985102 at 28/11/2015. The watch contains two clocks after few months of purchase the watch stopped working properly. I have send the watch to service center two times but still the defect is not solved and the shop owner told me that it is manufacturing defect. Still one of the clock is not working. Hell to fastrack watches. My 3000 got wasted buying ur product.
So why u write such rubbish...
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A
anuja gupte
from Pune, Maharashtra
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Sunglasses - low quality

Address:411033

Purchased fastrack sunglasses in the last week of may from an authorised showroom of fastrack in pune. Its not even one month and facing problem so naturally went to the showroom and showed the glasses. Highly dissapointed and surprised with the response received from the showroom person. The sunglasses i felt were a bit loose so i told the guy to tighten the same. He told me that they cannot be tighened. I was zapped within one month only...
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B
bhumika12345
from Nagpur, Maharashtra
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Watch is not working fine

Address:Mumbai City, Maharashtra, 400059
Website:Amazon

I ordered a fastrack watch. Details: casual analog white dial men's watch 3121sm01. This was ordered on and got delivered on 30.3.2017 by amazon. Order was placed at amazon. There was no battery in the watch so i had put rs. 100 battery. The watch was ok for 5 days and then stopped. Again it started and automatically it stopped. I was out of town so could not post this. Please look into this immediately....
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O
Onish Aiyappa
from Karwar, Karnataka
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Watch mno : 38020 pp 04c.

Address:Kodagu, Karnataka, 571201
Website:[email protected]

I brought a fastrack mno : 38020 pp 04c. On 15.05.2017. From pandian enterprises madikeri-571201 (Coorg). Till now i have purchased more then 15 watches at the same shop but this time i had gifted to my brother. Before 20 days from the purchase watch got repaired due to manufacturer defect. Now if i go to shop they are telling me to wait for 1 month. It's impossible to waste my time due your company issues. Worst service from a reputed company...
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A
Ashish k Agrawal
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fastrack watch model. dc725a

Address:134109
Website:fastrack

I am purchased a watch model no. Dc725a analog from the world of titan, sco 348, sector - 9, panchkula vide b. No.[protected] dated 16.04.2017.
The dial of the same was unscrew due to manufacturing defect and stop third day after purchase.
A assurance was given by staff the same will be send to the company for replacement/repair.
A text message received on 02.06.17 sent by "titan service network" that "your product is...
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V
venkatesh puvvadi
from Bengaluru, Karnataka
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Duplicate item

Address:523254

I have received fastrack watch for www.flatsale.com in 598 but its duplicate fastrack watch i want to return my watch reference no - [protected]
Item description - buy branded watch with stress buster spinner free sku - fwfm525: awb :[protected] i have sent msg on his email [protected]@flatsale. Online. [protected]@flatsale. Online but no any response so please help me....
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