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Fastrack Complaints & Reviews

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Last updated Apr 16, 2024
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248
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Fastrack reviews & complaints page 38

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A
asim47
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SPARE WATCH STRAP FOR 9253PSA

Address:Chennai, Tamil Nadu

17th September 2014. I have been trying to get black strap which is broken, for my Fast Track watch 9253 PSA from your authorised service centres (Titan) at Anna Nagar & Pondy Bazaar (TNagar), Chennai. But both of them do not have the spare and also they could not tell me when it will be available and also do not have any equivalent strap. I have also tried with Fast Track showrooms at Anna nagar and T.nagar, but could not get. Can...
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skgp20
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delay of repairing of watch during warranty period

Address:Thiruvananthapuram, Kerala

model no FG NE 3039 SP01 D 328 Fast track watch cost 1295/- has been purchased from beauty times, seetha shankar towers, pulimoodu, Thiruvananthapuram, Kerala - 695001 on 10 Jun 2014 and under guarantee period for one year. the watch was got stuck due to some manufacturing problems on 03 July 2014 and I, returned it to the beauty times, Thiruvananthapuram for repair/replacement( Because it is under guarantee period) . But till date neither...
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tanish gupta
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

given watch to service centre and now they have replaced my watch with another customer

Address:Mumbai City, Maharashtra

i had purchased a fast track watch on 14/07.2014 and it got spoilt within 38 days ..so gave it in Thane service centre and they said your watch will be given back by 5-6 days ...10 days passed no calls from their side.then i had to call and the answer i got pleas give us 2-3 more days by 8/9/2014 you will get your watch..again no calls and when on 9/9/2014 i called and the answer i get is your watch has been given to another customer when...
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M
Mageshraja
from Chengannur, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Very RUDE BEHAVIOUR of manager from fasttrack, Location Chennai Radhakrishnan salai branch , Mylapore 600004

Address:Chennai, Tamil Nadu

I BUY a watch worth of Rs. 2995/- on 17/05/2014, when i started to use with in one month of time it is become to form a iron layer in STRAP AND DIAL BACK SIDE, while i buy the watch they told the watch is made of steel and they gave a oral assurance about that. But any how, because that problem, i return the watch to the same shop on 12/08/2014 and they told the starp will be replace within 20 days of time. 1. Fasttrack provided the BAD...
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Sankar Sankar
from Guruvayur, Kerala
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Late of Changing Trial an irresponsible answers.

Address:Tirunelveli, Tamil Nadu

I have purchase an fastrack watch in Model No.NE1474SM01 and the tail was damaged in 6 months from the date of purchase. I have guarantee card I have submit in your show room and they replied for me we will change the tial in one week.But they did not response for my question and taking delay....
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J
Jinesh_calicut
from Calicut, Kerala
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No Response from service centre ( Total 24 days )

Address:Kollam, Kerala

On 09/11/2013 I bought a Fastrack watch Model No 3097SM01, after 3 months my watch body backside paint ( means that silver color coating ) got damage now that area is too sharp, i went to service centre, they told it will ready within 20 days, now its 24 days completed. When i call service centre they telling its on process. Please solve this fast. My email id is [protected]@gmail.com...
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A
abhilash sv
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fastrack eye gear glass is defect

Address:Mysore, Karnataka

abhilash from i purchased a fastrack glass on 17/8/14 model bm habitat mall jayalakshmipuram mysore-12 phone 4190634 model number p240bk1 amount-1995 including tax loyalty no[protected] product doc no[protected] what they given glass is full of defect with colour shad when i went where i purchased they told its not proper ok go for service center we are not responsible when i went their their not taking complaint. due to using this...
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swati_6390
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

in one month watch lock got damaged

Address:Hyderabad, Andhra Pradesh

I bought a fast track watch and after a month its lock got damaged and the place from where i have bought it is inorbit mall hyderabad and from when i complained about this they said that u take this to service center we can help you out this is very upsetting and disgusting i went to the service center they took it and will give me back after 25 days such a bad service and i have spent around 500 rs to rome here and there to get this watch...
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J
jaydeep.mehta44
from Delhi, Delhi
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regarding watch repairing in warranty

Address:Udaipur, Rajasthan

i have purchased fastrack watch 7 th month ago and my watch getting stop after some time and when i set the again watch time then it's running well for two days so please tell me where can i find your company service center in udaipur name : jaydeep mehta mob no: [protected]...
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K
kavle
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

New Watch stopped working 3 times in 6 months

Address:Ahmedabad, Gujarat

My self Amul Kavle and I am a customer of TITAN brand from a long time. I am currently working as Gujarat HR & Training Manager in SKODA Automobiles. We are using your watches from last 6+ years in family and were completely satisfied with the product availability in market and the QUALITY I was getting with it. Now here I am not satisfied 1st time with a FAST TRACK watch which was purchased on 25/01/2014. I bought this watch for my...
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Chezhian_82
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not provided the cab and not given proper response

Address:Chennai, Tamil Nadu

We have booked for Fast Track taxi on 8th August around 5 pm and the pickup time I requested for 8.00 pm . I got the booking number within 5 minutes hence, we were under an impression that we will get the cab as expected but till 7.50 pm I haven’t got the driver details and I tried to reached Fast Track number but they keep on the line on hold and it got disconnected. This happened for more than 3 times and finally around 8.15 one of...
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K
katteshivu
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Watch not working properly

Address:Bangalore, Karnataka

I bought the watch from world of Titan in the month of December 2013 with i found time was not correct then i observed it was stopping. With in a month i went to shop and asked for replacement since their was no same model or same dial Watch they told me that they will replace the machine or movement . After 6 months i have same problem. I am requesting to replace me a new watch. I have given the watch back to the shop according to them...
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Kamal Chavda
from Pune, Maharashtra
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service center denying to serve

Address:Ahmedabad, Gujarat

Last year, I have bought a fastrack watch model no 9463AL02 from a titan shop. On 8/08/2014 my warantee gets over. I went to Fastrack service center with the issue that the metal color of my Dial has started vanishing off from couple of month. I asked them to replace it because it hasn't complete a year. As per terms and policy of Warantee it comes under replacement but the denied to do that. PLz kindly revert me back ASAP....
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Ajaya Kumar Upadhyaya
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrist watch case corded

Address:Puri, Odisha

Hii, I had purchased a watch (variant number 3097SM01, Description: DC319) on[protected]. I lodged a complain on[protected] because of its case damage. As per customer acknowledgement copy approx delivery date was[protected]. Today i enquired about the same in Authorised service center (Puri, Orissa) and they told me it will take more 15 days to resolve the issue. So i am very disappointed due to such type of delay in providing service...
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sangeetanaik
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective Sunglasses

Address:North Goa, Goa

I had purchased Fastrack sunglasses on 13th of July 2014 form Fastrack store, 18th June road, Mahalaxmi chambers, 1st floor, Panaji- Goa. After getting it home, I saw the product was defective and hence I went to exchange next day. I was told they will repair and give me within few days since it is under warranty. Now I am being told that they will give me replacement advice which I can use for next purchase of the amount I paid for the sunglasses....
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SRe E HAri
from Kottayam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Stoppage

Address:Kottayam, Kerala

I have taken this fastrack watch from lullu shopping mall cochin [destiny inc., shop no:f 18 a, firest floor, 34/925] on 26/11/2013.[invoice no:894, tin no: [protected], cst no:[protected]c].So this watch on gurantee time. I used only two months, after that complaint started. I have given it 3, 4, times for servicing at titan care kottayam, m/s megha marketing co, csi commercial center, baker 686001 still it have complaint . So i am not interested...
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sanghvideepak21
from Pune, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Strap Cut Belt Order Ref id: 614AW00117B1287

Address:Kolhapur, Maharashtra

i have order Fastrack belt design 3001SL01 on Date: 17.06.2014, Ref id: 614AW00117B1287. According to the receipt it was going to delivery on 20.07.2014. But on contacting with the care centre they informed me it will be delivered on 30.07.2014 due to some reason, But it failed to do so and now again on contacting with the care centre they are saying it wont be available as production is been stopped of that particular design. i have the...
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poojb27
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fastrack - Bad Product and Bad Service

Address:Pune, Maharashtra

I bought Fastrack watch from "Titan World" Kothrud, Pune, on 2nd june, within 2 weeks it stopped working. Gave for repair 5 TIMES but its still not working. Now they are saying it will take 3 months to repair. very bad service and bad quality. I would never recommend Fastrack to anyone....
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ASHSIH BALJE
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

frequent stoppage of watch

Address:Mumbai City, Maharashtra

hi sir, i had taken a fastrack watch in month of july 2013. and in the month of nov 2013 only I had this stoppage problem the company returned me the watch after one month and than also the problem was not resolved i am not Happy with the kind of service which you Have provided please Help me with this I want you to replace my watch as if i give in the company to repair i now i would not get the problem resolved.Thank you serial no...
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abhilash@6
from Mumbai, Maharashtra
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sevice & spare problem

ref id 614AS01717B1779 Fastrack wrist watch submit date 2\6\2014 at calicut service centere(TITAN CARE MANAMA BUILDING, NEAR WORLD OF TITAN, MAVOOR ROAD, CALICUT -1 PHONE [protected]) COMPLAINT : CASE CARROTION APPROX DELIVERY DATE: 6/6/2014 BUT NOT GIVE AT THE TIME My address Abhilash pv othayoyh house kairali road balussery (po&via) calicut (dist) kerala mob [protected]...
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