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Fastrack Complaints & Reviews

1.3
Updated: May 15, 2025
Complaints 946
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Fastrack reviews & complaints page 7

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M
Mukhrji
from Kolkata, West Bengal
Mar 21, 2022
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Address: Golghar, Gorakhpur

𝗧𝗼 𝗪𝗵𝗼𝗺 𝗜𝘁 𝗠𝗮𝘆 𝗖𝗼𝗻𝗰𝗲𝗿𝗻

I wanted to share and express my grief my worst experience in order to talk against this wrong thing happened with me.
I, Sneha Mukherjee resident of Kolkata visited Gorakhpur in the year 2019, december. I purchased a Titan Fast track glass from the shop 𝗩𝗜𝗝𝗔𝗬 𝗣𝗘𝗡 𝗖𝗢𝗥𝗡𝗘𝗥 𝗔𝗡𝗗 𝗢𝗣𝗧𝗜𝗖𝗔𝗟𝗦, Golghar Gorakhpur. They are your authorised dealer. They have provided wrong and high power in my glass and also I paid them for High Index but they gave me a wrong, high power glass with very thick glass.
At that time they said they have done correctly and I will be used to it and glasses will be alright after some days. But unfortunately after coming in kolkata, I faced lots of headache and eye pain because of Wrong and high power glass, I had suffered a lot but I did not able to understand the problem. Then due to pandemic I did not able to go Gorakhpur and confront them. So due to very much eye straining and eye paing I went to eye hospital for eye check up and then I got to know that from last many days I was wearing wrong power glasses made by the VIJAY PEN CORNER AND SPECTACLES, authorised dealer of your company.
Please help me regarding this matter.
They have charged me 2500/- and my total money have wasted, I has only purchased from that local shop by seeing your company name. Sorry to say but how would I or my family, friends will able to trust your name, if this people misuse your name.
. Please do something as soon as possible.
+1 photos
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    Aakash123@
    from Patna, Bihar
    Mar 21, 2022
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    Respected sir /madam
    Most humble and respectful I would like to say that I borrowed money from true balance which is registered with NBFC BANK. where they charge 0.5% /day interest (monthly-15% ) interest charged by them annually 155 % rate of interest charged .The rate of interest charged by them is much more higher by them .No one bank charged like this which one is registered with nbfc .Plz take an immediate action regarding this type of loan agency. I have an evidence regarding this I shared you also

    Thank you
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      S
      SubhamBan
      from Kolkata, West Bengal
      Mar 17, 2022
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      So last year one of my relatives gifted me a Fastrack Reflex Beat_7E1A. But the problem is that the strap tore a few days ago. When I called the customer care they said that I can easily buy another strap. So today when I went to 3-4 Titan stores, they told me that Fastrack Reflex Beat_7E1A doesn't have strap replacement feature. So if you're creating a smartwatch which has no strap replacement feature then you should've provided a strong strap. If you're not doing that then you should've provided a strap replacement feature like Fastrack Reflex v2.0. So I demand a new strap or a new watch because if you don't provide me with a ₹350-₹400 strap, then I can't wear my ₹2, 195 smartwatch. You're practically robbing people. Also let me remind you that that was a gift from a relative. Also the shopkeeper didn't even give a warranty stamp.
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        R
        Ramya susi
        Mar 9, 2022
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        Address: Salem, Tamil nadu

        I booked a cab from Kitchipalayam to dadagapatti Salem and only one person travelled in the cab.. The person who did the booking has not briefed about the luggage charges or anything.. While we were dropped in destination the driver is charging extra charges saying its for luggage where we had only two bags.. Totally unfair.. And while I raised it to the customer service team.. A blunt man is talking in flithy language and worse behavior and words.. Totally disgusting.. Should be punished these kinda people.. If customer travel does it mean he can behave any ways and charge them take things for granted.. Please teach them a lesson.. No other customers should face such issues..
        Mar 09, 2022
        Updated by Ramya susi
        Details of my travel in fasttrack cab service Salem

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          P
          Pranjal_Borah_Fasttrack
          from Kaliabor, Assam
          Mar 9, 2022
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          Address: Vill- Kaliabor, Dist- Nagaon, State- Assam, Pin- 782137

          My digital watch Belt has been cracked which was fixed with the dialogue box and under warranty and buy it through online platform from Flipkart.

          How do i repair it under warranty.

          Fasttrack SWD90066PP01 Relex Beat digital watch.

          Order no-OD[protected]

          Kindly help on this regards, Please share the procedure

          Phone no- [protected]
          +1 photos
          Dear team, Kindly update the status.
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            S
            Shubham@77
            from Hazaribagh, Jharkhand
            Mar 8, 2022
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            Address: Aasha Residency, New Colony, (Near Deepak Lite) Korrah

            Watch not working since 1 month ghknhbuun
            Hv bi nai jo n
            Gtg junubt
            Tvtvybunununy
            Tvtvtbynunin
            Yvtbyy
            Hy na to be a great day
            Ga to be a great day of school and I have a great day
            Gyi thi na to be a
            +1 photos
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              I
              Inseeya Bengali
              Mar 7, 2022
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              Address: India shopper stop

              Cannot get the otp number when I register the phone in Botswana. I bought it in India.last February from shoppers stop in seawoods mall.
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                K
                Kanupriya Modi Somani
                Mar 7, 2022
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                My purple fast track band activity tracker has stopped charging. It is under warranty as bought on 18 November 2021
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                  P
                  Priyanath Sahu
                  Mar 6, 2022
                  Resolved
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                  Resolved

                  My watch not working after 2 time service ..

                  Address: Moshi, alandi road,pune

                  Some day ago my watch slow run 10min.. so I had shown to kouthroad service centre in Pune he told me need to replace internal machine so I agree with condition and replace it &he committed 6month warranty for this machine if any problems found in future that time replace it... but after that same problem observed then I had shown again at Chinchwad fast track service centre .. he keep 1month for service but after that again getting same issue...
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                  V
                  Vivek0405
                  Feb 27, 2022
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                  My TICKET ID: TKT[protected]
                  My Fastract glasses has some manufacturing defect regarding alignment & product is under warranty but as company do not 've same product available or the parts they deny to replace or repair my product. Same has been confirmed by Titan store of CG road ahmedabad Gujarat that it is manufacturing defect.
                  What am I suppose to do?? I 've been chasing customer care since many days but only getting assurance to wait with new deadlines & not getting any concrete response.
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                    Vivek0405
                    Feb 27, 2022
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                    My TICKET ID: TKT[protected]
                    My Fastrack glasses has some manufacturing defect regarding alignment & product is under warranty but as company do not 've same product available or the parts they deny to replace or repair my product. Same has been confirmed by Titan store of CG road ahmedabad Gujarat that it is manufacturing defect.
                    What am I suppose to do?? I 've been chasing customer care since many days but only getting assurance to wait with new deadlines & not getting any concrete response.
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                      R
                      ratul2436
                      from GUWAHATI, Assam
                      Feb 14, 2022
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                      I have a complain regarding my wrist watch which is broken dial glass and then the dial glass was different from the original one and the excuse was we are out of stock that's why we have to fix it with another one . Ok fine but the dial glass was not fitted properly and it is small in size . My invoice number is[protected]
                      Job card number JO[protected]
                      +1 photos
                      Feb 14, 2022
                      Updated by ratul2436
                      Dial glass was not fitted properly

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                        K
                        Krupal96
                        from Ahmedabad, Gujarat
                        Feb 10, 2022
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                        I bought the Fastrack Reflex Vox watch from the Fastrack store ( Turquoise complex, Navrangpura, Ahmedabad) on 7th February 2022. Item number of the watch is 38072AP03. Issues : I am not getting any call notifications or any message notifications. I have checked that watch is not in DND mode and have allowed the same in the Android app. The watch also got disconnected 2-3 times. The battery life of the watch is also very poor. Either you solve all the notification issues and replace the watch or refund me my hard earned money.
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                          V
                          Vansh balyan
                          Feb 4, 2022
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                          Brightness problem in fastrack reflex

                          Hello sir /madam I brought fastrack reflex 2.O, and now
                          Band brightness is gone.
                          There is no service centre of fastrack reflex band company in Meerut, Uttar Pradesh where I live, so I request you to please solve my problem....
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                          R
                          rrr1974
                          Feb 3, 2022
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                          Address: Bangalore (Titan Eye Wear, Fastrack)

                          Case: TKT-[protected] - "Fastrack to BREAKING?" [ ref:_00D6F28vQQ._500C6qI2p:ref ]

                          Darshini & Muskan have not completed the above complaint. Supervisor level intervention required. Cheap frames, splits & causes danger of hurting near eyes.
                          +1 photos
                          Feb 03, 2022
                          Updated by rrr1974
                          looks like many ppl have complained and Titan Fastrack has cheated many ppl like this
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                            Pankaj shriram
                            from Solapur, Maharashtra
                            Jan 31, 2022
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                            Address: Jubilee hills

                            I have one issue you guys mentioned on official fastrack website about reflex vox 10 days battery life and inside of the instructions book reflex vox box there is mentioned 7 days why you guys showing different online and offline please reply need fully ...
                            +1 photos
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                              D
                              deepika Trakroo
                              Jan 25, 2022
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                              Hi. I have purchased Fastrack reflex 3.0 last week. When I am using it it is getting disconnected from Bluetooth repeatedly just moving a little distance away which generally never happened with my MI-band.
                              Kindly resolve my issue as the band was purchased so that I get notifications while the phone is not with me.
                              Email- [protected]@gmail.com
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                                S
                                Sudha Priya
                                Jan 5, 2022
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                                Address: 209/176, kiluvangaadu, puthupalayam, Cauvery R.S , pallipalayam

                                Sir i buy fast track fitness watch reflexe 3.0 but the straps not fitting for me and some not good quality
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                                  M
                                  Mdnazim96
                                  Dec 25, 2021
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                                  Dear sir.
                                  I'm Nazim from tumkur. Karnataka.
                                  I'm purchased reflex smart band on March 09 2021 now band is working good but my band belts was cut. I went Fastrack showroom for replacing the belts but Fastrack exicutive say it can't be replace kindly replace your band or purchase another one... It's Fastrack don't provide band belts means how we thought out our working band it's cost of 2200rs when I purchased. Nw they asking it's no use...
                                  I'm waiting for your response.
                                  Kindly give me your valuable time
                                  Thank you
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                                    S
                                    sonavanevishal93
                                    from Kolhapur, Maharashtra
                                    Dec 4, 2021
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                                    Address: Laxman Smruti, Near water tank, Main Road, Sangavade, Tal-Karvir, Dist-Kolhapur. Pin code 416202, mob. 8007006709, 8007133329

                                    I have Purchased Your company Sunglasse by online flipcart. My Sunglasse left eyes frame was cracked. Check by my send photo and videos. And return me to new Sunglasse immediately.
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