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Fastrack Complaints & Reviews

1.3
Updated: May 15, 2025
Complaints 946
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Fastrack reviews & complaints page 9

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R
Rahul6611
Sep 2, 2021
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Address: Titan eye plus,Anand,Gujarat

I have purchased Fastrack IGear Item No-SWD002BK1V on 01/03/2021 and now I am facing problem in left hand side speaker it’s not working.
I have given the product in titan eye plus on 25/08/2021 they have not taken the product and said we are registering complaint regarding this and u will get phone from above and then only we can do any further help.
Today I called them asked regarding further process they are not properly and said 6 months over from your purchase and we can’t do anything.

Address of store-Titan Eye Plus-ESAS ENTERPRISE
2 Maruti Sharnam Complex, Nr Sankalp Restaurant, Anand-388120
Contact No[protected]

Complaint no they gave was-TKT-[protected].

Please ask them to take my product and repair it since warranty is for 1 year
+1 photos
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    M
    ManoharD
    Aug 30, 2021
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    Bought fastrack beat in the month of July 21 and it’s stopped working after 3 months.
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      Lalana Mishra
      Aug 30, 2021
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      The watch is new and I have not even used it for a week.The display is not working.
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        R
        Rumitha
        Aug 28, 2021
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        Address: Brook feilds

        Hi.. this is Rumitha.. I recently purchased a leather bag from fastrack and its been just a week o[censored]sage already the lines around the top area starts to rip off.. kindly please help me with this.. i am a regular fastrack customer…
        Thank you..
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          S
          srlaw chambers
          Aug 25, 2021
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          I had purchased Fastrack Reflex 3.0 Digital Black Dial Unisex-Adult Watch-SWD90067PP02A Sold by: Cloudtail India as per Order#[protected]. The battery life claimed is 10 days. However, the battery performance is very poor. I would like the watch to be replaced
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            R
            Rajesh Bolar
            Aug 21, 2021
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            Sir my above said issues still not resolved.i want to buy new smart watch from my replacement warrenty . But all smart watches under discount .how can i buy new one please resolve my issues as early as possible
            Regarding warranty voucher issues - TKT-[protected] [ ref:_00D6F28vQQ._5002sG5I2L
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              S
              Siddesh Darekar
              Aug 19, 2021
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              Address: G V S SCEM ROAD NO 4 MULUND EAST SUVIDA BULIDING BLOCK NO 2

              Watch connectivity loseing somany time and battery problem
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                Address: Address. 155, MISSION STREET PONDICHERRY Pondicherry, 605001 Pondicherry. Phone number. 04134201233

                Date : 16th Aug 2021
                venue : Pondicherry Fastrack showroom, mission street.

                Yesterday we purchased a Reflex 2.0 band, when we asked for features in comparison with 3.0, the staff said only look of the band changed and the features and all same. so we thought of buying 2.0 reflex band.
                When we asked to check the product, she showed me and said the band is out of charge, after u recharge it for 2 hours it will...
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                Rajesh Bolar
                Aug 13, 2021
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                Replacement warranty issues

                Address: Nandan LIG 16 KHB COLONY GOPALA 2ND PHASE SHIMOGA

                Dear sir
                I purchased fastrac reflex beat smart watch through flipkart 2020 after few month its strap broken so for repair i have given this to titan world shimoga, Karnataka but due to unavailablity of strap i got replacement voucher of rupees 1449
                Today i visited ittan world shimoga to purchase new smart watch through this voucher but they denied due to discount on all smart watches
                I kindly request you to make your...
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                S
                Sidakjoshi
                Aug 6, 2021
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                Hi Team, I purchased the flex band in April and it eorked fine for 3 months and suddenly now it stopped working after I tried to install the update. Now the watch is useless. My 3000 rs. are a total waste
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                  V
                  Vineet@96
                  Aug 1, 2021
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                  The Touch button of Fastrack watch is not working. There is no crack observed on display as well.

                  Please look into this . Below are the details of order and watch
                  Name - Fastrack 2.0 reflex
                  Order date

                  15-Apr-2021

                  Order #

                  [protected]

                  Amazon.
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                    S
                    Sabah Bangdiwala
                    Jul 29, 2021
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                    Hi
                    I Ms Sanjana Girdhole purchased a watch from our Virar West vendor ( Piyush New Titan Time) on 30.06.2021 of Rs 1450.
                    The watch has stopped twice working twice in a month.
                    When it stopped today ie 29.07.2021 I had to visit the shop.
                    The person out said that the watch need to be send to the company back to check on it for 10-12 days.
                    My concern is if the watch is having 2 years of warranty on the bill why couldn't the watch be replaced directly with another one with same price.
                    Warranty has no meaning then.
                    Warranty means if watch is broken or not working it can be repaired or replaced.
                    Then why replacement is not provided by the vendor Piyush New Titan Time Virar West for a watch which has stopped twice in a month from the date of purchase.
                    Why it has been send to the company for 10-12 days.
                    I want a replacement immediately.
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                      S
                      Sabah Bangdiwala
                      Jul 29, 2021
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                      I purchased a fast track watch on 30.06 2021 from our virar vendor Piyush New Titan Watch
                      The watched had stopped working twice from the date of purchase. When today 29.07 2021again second time it stopped I visited the vendors shop.
                      They said that we cannot do ant thing we need to send the watch to the company.
                      On the bill we have 2 years warranty written.
                      My issue is if the watch has not worked properly within a months time.
                      Could they not replace and hand over the new watch.
                      Instead of sending the watch to the company for 10-15 days.
                      +1 photos
                      Jul 29, 2021
                      Updated by Sabah Bangdiwala
                      I need a replacement because it's not even a month from the date of purchase
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                        Tanzeemul konain
                        Jul 28, 2021
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                        Address: Salepur / Jagannathpur Cuttack pin 754221

                        I am purchasing one month ago this glasses remove driver on I gave him the nearest district to me! Got a disappointing answer.I could not get proper service. I very sadmy bad experience with fastrack
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                          Hasma Hasma
                          Jul 26, 2021
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                          Address: 32/114 gore house kotagiri

                          My touch button is not working what to do
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                            Swastik Shubham
                            Jul 25, 2021
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                            Address: 303 A, VISHAL KAMLA APRT, AAKASHWANI MARG ,KHAJPURA, BAILEY ROAD, PATNA-14

                            I purchased my fasttrack belt on 31st May 2021 and after a week it Strats untimely vibrate and buzzing and the sensor light glow regularly...

                            and now after continuous vibrate it stop charging and my watch dead ...

                            plz accept my request and change it
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                              A
                              Abhijith S M
                              Jul 20, 2021
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                              Address: 560091

                              Fastrack watches get wet inside the glass
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                                Yogesh Milke
                                Jul 16, 2021
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                                I got My toll amout deducted at pavasa toll yesterday. My car at home yesterday.
                                How was dedicated this amount.
                                Kindly clarify.
                                Car number MH 12 FU 6737
                                Mobile number [protected]
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                                  pratapanil_0
                                  Jul 16, 2021
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                                  Address: A154 D sec 63 noida up 201301

                                  Maine fastrack ki ghari amazon se kharidi thi But wo ab chalna band ho gayi hai. So pls solve this probelum very urgently.
                                  +1 photos
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                                    Irappa Mudagall
                                    Jul 13, 2021
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                                    The wind shield of the car KA02 ML6502 is broken and left at garage for the replacement. The FAST TAG attached to is damaged. I want the duplicate. Kindly mention, how to proceed.The details of FAST TAG are as below.
                                    Customer name: Irappa [censored]irappa Mudagall
                                    Wallet ID [protected]
                                    Customer ID:[protected]
                                    Tag Seq No:20795205
                                    HFR No: HFR01113368
                                    With regards
                                    Dr.I.F.Mudagall
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