Fastrack — brought a fastrack watch last week, now it is giving wrong time always. | |||
Dear Sir/mam I brought a fastrack watch on 01/06/2014, now it is giving wrong time always. after 3 servicing in titan care, cant change anything, again same problem is creating in my watch, i told to change the defective watch. Note : I can't run more time on your service centre cause I am 60% physically handicap person, I attached watch paper & my handicap certificate. please find the attachments. Thanks & Regards Mashihuj Jama Khan (Mono Khan) Mob - [protected] Was this information helpful? | |||
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Fastrack customer support has been notified about the posted complaint. | |||
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Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for any difficulty you have faced.As per our records, your complaint was already registered with our call center team on 11/10/2014 and the ticket number is as follows :671693. Your ticket would be addressed & closed at the earliest.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve