Fastrack — Compliant for a Chronograph Fastrack watch

Hi Sir/Madam, This is regarding a compliant for a Chronograph Fastrack watch which has been given for service multiple times(3), but the same problem still persists. I have been informed by the Service Center that this is the maximum they could do and further watch has to be replaced only, as after multiple repairs issue is not resolved. So they have insisted me to proceed with a mail request for the same. Kindly note that 3 times watch was given for repair during the warranty period (Till 11 Feb 2015) in Titan Showroom at Oberon Mall, Cochin Kerala. I would like to inform you that I am also a TATA employee working in TCS Cochin. Request your action to either get it repaired with a permanent fix or replacement with a new watch. Reported Issues : First reported issue was visible moisture inside dial and watch was given for service. On receiving the repaired watch, chrono stopped working. Hence second time I gave watch for chrono problem. Fix was done again. But still chrono has problem as it stops working after approximate period of 1 hour. And manual button setting is required to make it work again. Also moisture issue is again coming in watch. You may contact me at [protected]. Request you to do the needful.