Fastrack — cracked frame - sunglasses

Address:

Basavanagudi, Bangalore, Karnataka, 560019

I bought a pair of fastrack sunglasses on jan 2019. I have always kept it in the pouch provided by fastrack when not in use. However, one fine day, i took out the sunglasses from the pouch and found that the frame had cracked near the nose pad. I took it to showroom, they directed me to titan eye care somewhere else. When i went there, they say that breakage is not covered under warranty. It is ridiculous that the frame just cracked without any mechanical damage. Proof of this that the frame or the lens are not scratched/damaged in any way. Fastrack has lost a customer forever, due to poor quality of product and pathetic service.