[Resolved] Fastrack — Defective Strap | |||
Last year I bought a Fastrack watch(Model No.9248PP02), within 6 months strap was broken then I changed it(Original). But again it was broken with in few weeks. This time please replace my strap with free of cost. Mob:[protected] email:dipin.[protected]@gmail.com Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Fastrack customer support has been notified about the posted complaint. | |||
2 Comments | |||
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Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for any difficulty you have faced and we are reaching out to you at your phone number and email address to make sure we resolve your complaint completely.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve