Fastrack — fastrack defective wrist watch | |||
I brought a fastrack watch ng3133sl01 in june, 2017 but soon after 3 months, the watch stopped working. I gave it to the repair centre and after 1 month they finally gave it back repaired. But soon after 2 months, the watch stopped working again and repaired it once again. Currently the watch is not working and i am truly unsatisfied with the product. This manufacturing defect costed me 3400/- rupees. The watch is still in the warranty period and i need my money back or a better replacement. I am certainly not going for fastrack the next time. Was this information helpful? | |||
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Steve here from the Customer Relations team. Always here to help!
We understand we may not be perfect, but we always strive to make things right for our customers. We apologize for any difficulty you have faced and we want to reach out to you. Could you please share your phone number or email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve
bickybailung2@gmail.com