Fastrack — for changing the bag | |||
hello i madhur choudhary purchased a bag from the fastrack store indore.the bag which i had purchased is under warranty period but the staff of store saying dat it is not cover under warranty.even dey dont know d conditions of warranty & replacement.please do somethng i had paid 1200 for d same & being a student it is not a small amount for me. and i had kept d bag for 4 months only.further details u can contact me on [protected].thank you, , Was this information helpful? | |||
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Fastrack customer support has been notified about the posted complaint. | |||
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Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for any difficulty you have faced and we are reaching out to you at your phone number to make sure we resolve your complaint completely.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve