Fastrack — Glass broken | |||
The glass of my watch was broken have given it to the nearest titan showroom .As they have accepted the watch and said it will be repaired with in 25-30 days.After 30 day i called they said it is not repaired because the company in not having the glass of this watch . For this also i have called weather the watch is repaired or not then said it is not repaired .so what's the use of buying this branded item if the company dose'nt have the spare parts of that item . Was this information helpful? | |||
Fastrack customer support has been notified about the posted complaint. | |||
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Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number and email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve