[Resolved] Fastrack — regarding problem in fastrack watch model no. 3099sm04 | |||
Hello, My name is sumit desale from nashik, and i'm an application engineer on the one of leading valves manufacturer company. I have had very bad experiences about fastrack watch. And now i am experiencing the same thing. I took a watch fastrack 2 months ago but they always fall behind 5 to 10 minutes a day. So i showed him fastrack service care, but his problem still did not go away. Till now, i've been going to the service center 3 to 4 times, but still it is the worst thing to watch. I have had a very bad experience about fastrack. If someone is thinking of purchasing a fastrack watch, then i request you don't choose such type of bad and foolish brand. This is the on of most useless brand/company in the world. Watch that gets at road side that also shows right time ever, even that not have much longer life but not fall time back. But fastrack watch at any time falls back. Fastrack is a thirdclass brand than a brand are sell on street. I feel ashamed to call it has a brand. Sumit desale Email - [protected]@gmail.com Was this information helpful? | |||
Aug 9, 2021 Complaint marked as Resolved | |||
 1 Comment | |||
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Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for any difficulty you have faced.
As per our records, your complaint was already registered with our call center/help desk team on 17/11/2018 and the ticket number is as follows :[protected]. Your ticket would be addressed & closed at the earliest.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve