Fastrack — watch duplicity | |||
I have purchased a fastrack watch 2 months back from a nearby shop. Now when i faced some issue and i took it to the titan service center, they said its a duplicate one. Now what action can i take against the shopkeeper or fastrack company will take as we buy your products based on the goodwill and brand value and the company should ensure there should be no duplicity in the market. I can share the address of the store and i need you to take action against the shopkeeper as there are numerous fastrack watches in the store which i am sure are all duplicates. Was this information helpful? | |||
 2 Comments | |||
Comments
Today is 1st October and in watch shows me 31st.
Please find below attachment image of your product.
And kindly request you to please solve this problem as soon as possible.
Please find below attachment image of your product.
And kindly request you to please solve this problem as soon as possible.
Titan Company Customer Care's response, Oct 11, 2018
Dear Parmar,
Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on 1800-266-0123.
Sincerely,
Steve
Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on 1800-266-0123.
Sincerely,
Steve
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Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve